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Use email alias in BBFC email #133

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JimKillock opened this issue Mar 10, 2021 · 4 comments
Open

Use email alias in BBFC email #133

JimKillock opened this issue Mar 10, 2021 · 4 comments
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@JimKillock
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JimKillock commented Mar 10, 2021

Where

  1. A complaint is submitted to BBFC: and
  2. The originaluser was a Blocked admin user (and may have used a random name)
  3. Supply only the Blocked email alias in the body of the BBFC complaint email, eg "Request originally submitted by Edmund Schlater"
@JimKillock JimKillock added the Next Priority issues from ORG's policy and campaign perspective label Mar 10, 2021
@JimKillock
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Actually: maybe we should just change all of the emails to the blocked alias, as this is what the ISPs have? (From BBFC's POV, the email and date and network name are there so they can potentially check with the MNO that the website has been blocked and checked by the MNO, prior to them dealing with a complaint).

@JimKillock JimKillock changed the title Use email alias in BBFC email where admin user submitted complaint Use email alias in BBFC email Mar 11, 2021
dantheta added a commit to dantheta/blocked-frontend-py that referenced this issue Apr 2, 2021
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dantheta commented Apr 2, 2021

BBFC escalation form updated, administrator resend function to follow

@dantheta dantheta added review and removed Next Priority issues from ORG's policy and campaign perspective labels Apr 2, 2021
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dantheta commented Apr 2, 2021

As far as I can tell, the original reporter's email is not shown in non-BBFC resent reports.

@JimKillock
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That's right, we had two classess of alias shown on BBFC reports – "admin users with alias" and "blocked users". If these are amended to use the blocked alias we are done.

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