Making OS IDs easier to find

[hlennett]

One of the most common questions that comes into our info inbox and that our community management team receives is: What is my OS ID? We have also received this question from multiple brands who don't understand how to get their OS IDs once they've uploaded data (although a less common use case than facilities asking for their ID).

As a shorter term work-around, we are creating a resource that specifically answers this question.

From a product perspective, we would love to have a brainstorm around how to make OS IDs more forward/findable, especially for facilities. A few thoughts from a stakeholder engagement discussion today:

• Should OS IDs be bigger/more prominent on facility profiles? Right now the name is the biggest.
• As we consider the single form submission process for facilities, could we take them through a process that starts by clicking a button to "Get My OS ID?" That process then leads them through sharing information and claiming and then ends with giving them their ID very clearly.
• Are there other changes we could make to the platform UX to make it clearer that you can search for a facility and get an OS ID for it once found?

In general, maybe this is part of an even larger discussion about how to be more ID-forward as an organization, but these were the specific use cases/ideas we wanted to bring forward.

cc @katieashaw @mariel-oar @wonderchook