500 Internal Server Error

[cronosy]

Hi team. I need your help. Since I add additional regions in manage iQ for azure provider, manageIQ is facing an issue when I try to add a infrastructure provider. The error report:

{"error":{"kind":"internal_server_error","message":"comparison of String with nil failed","klass":"ArgumentError"}}

Thanks for your help

[cronosy]

Anyone could help with this?

[jrafanie]

@cronosy are you still hitting this error? What version are you running? Depending on the version, the error is likely in /var/www/miq/vmdb/log directory in the production.log or evm.log. If newer versions of appliances, you will likely need to use journalctl to see it. I would suggest you try to recreate it and then look in the logs for this error. There should be a ruby backtrace with file locations before the error. If you recreate it, we should move this to an issue so we can fix it.

Please provide at least 50 lines before and after the error so we can see the context.

[kbrock]

I think running manageiq in pods only supports a single region.

Could you provide a stack trace to make it easier to track down this issue?

[Fryguy]

@cronosy When you say region do you mean "ManageIQ Region" or "Azure Region" or something else?

[cronosy]

Hi @Fryguy I refer to Azure region