ManageIQ's httpd service not working

[kodkurdu]

Hi,
My ManageIQ runs on rhel8 as a container forms properly. I have started this container today but httpd service not up, top commands output inside of container is below, httpd service is zombie, how can i do fix the problem or how can i export backup? Thanks for your helps.

top - 13:33:59 up 4:02, 0 users, load average: 0.46, 0.84, 1.03
Tasks: 61 total, 1 running, 59 sleeping, 0 stopped, 1 zombie
%Cpu(s): 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st
MiB Mem : 24189.3 total, 15822.7 free, 6544.9 used, 1821.7 buff/cache
MiB Swap: 1640.0 total, 1640.0 free, 0.0 used. 17244.4 avail Mem

PID USER      PR  NI    VIRT    RES    SHR S  %CPU  %MEM     TIME+ COMMAND
  1 root      20   0     216      4      0 S   0.0   0.0   0:00.04 dumb-init
  8 root      20   0  644244 389076  15408 S   0.0   1.6   2:04.14 ruby
 12 root      20   0   22936   2868   2020 S   0.0   0.0   0:00.00 crond
 14 memcach+  20   0  451132   4168   1344 S   0.0   0.0   0:00.21 memcached
 27 postgres  20   0  287492  25580  24060 S   0.0   0.1   0:00.10 postgres
 28 postgres  20   0  139724   3888   2424 S   0.0   0.0   0:00.00 postgres
 30 postgres  20   0  287624  12696  11120 S   0.0   0.1   0:00.07 postgres
 31 postgres  20   0  287492   5828   4304 S   0.0   0.0   0:00.06 postgres
 32 postgres  20   0  287492   8992   7472 S   0.0   0.0   0:00.21 postgres
 33 postgres  20   0  288044   6752   5016 S   0.0   0.0   0:00.00 postgres
 34 postgres  20   0  142128   4812   3192 S   0.0   0.0   0:00.15 postgres
 35 postgres  20   0  287924   6584   4844 S   0.0   0.0   0:00.00 postgres
 43 root      20   0       0      0      0 Z   0.0   0.0   0:00.07 httpd
 79 postgres  20   0  293488  34060  26940 S   0.0   0.1   0:05.98 postgres
 81 root      21   1  499192 270688  15884 S   0.0   1.1   0:14.12 ruby
 83 root      23   3  446796 222908  15172 S   0.0   0.9   0:11.18 ruby
 85 root      23   3  446792 222848  15104 S   0.0   0.9   0:11.13 ruby
 87 root      30  10  523888 294004  15832 S   0.0   1.2   0:14.01 ruby
 89 root      27   7  612304 391444  15808 S   0.0   1.6   0:53.22 ruby
 91 root      27   7  446300 222144  15224 S   0.0   0.9   0:10.80 ruby
 93 root      27   7  446296 222216  15288 S   0.0   0.9   0:11.14 ruby
 95 root      27   7  533104 297296  15148 S   0.0   1.2   0:17.97 ruby
 97 root      30  10  567324 333752  15184 S   0.0   1.3   0:23.66 ruby
 99 root      30  10  568292 335124  15580 S   0.0   1.4   0:19.27 ruby
101 root      21   1  554296 318964  15352 S   0.0   1.3   0:21.84 ruby
103 root      21   1  553584 318204  15480 S   0.0   1.3   0:23.63 ruby
105 root      27   7  446296 222184  15236 S   0.0   0.9   0:10.87 ruby
107 root      27   7  446256 222044  15124 S   0.0   0.9   0:11.07 ruby
109 root      30  10  448276 222840  15128 S   0.0   0.9   0:11.12 ruby
111 root      30  10  448248 222780  15096 S   0.0   0.9   0:11.19 ruby
114 root      21   1  468792 229648  14932 S   0.0   0.9   0:11.38 ruby
116 root      23   3  504564 263820  15136 S   0.0   1.1   0:14.85 ruby
118 root      21   1  526908 284492  15072 S   0.0   1.1   0:15.32 ruby
121 root      21   1  526964 284972  15436 S   0.0   1.2   0:14.82 ruby
123 root      21   1  526284 283812  15168 S   0.0   1.1   0:14.73 ruby
125 root      21   1  526344 284288  15132 S   0.0   1.1   0:14.68 ruby
172 postgres  20   0  289308  16216  13436 S   0.0   0.1   0:00.01 postgres
173 postgres  20   0  289376  20160  17180 S   0.0   0.1   0:00.04 postgres
178 postgres  20   0  292920  33128  26672 S   0.0   0.1   0:01.27 postgres
192 postgres  20   0  292848  33716  27440 S   0.0   0.1   0:01.75 postgres
196 postgres  20   0  289308  16216  13436 S   0.0   0.1   0:00.00 postgres
209 postgres  20   0  289308  16220  13440 S   0.0   0.1   0:00.01 postgres
217 postgres  20   0  289308  16220  13440 S   0.0   0.1   0:00.01 postgres
232 postgres  20   0  289308  16216  13436 S   0.0   0.1   0:00.01 postgres
236 postgres  20   0  289308  16216  13436 S   0.0   0.1   0:00.00 postgres
238 postgres  20   0  289308  16216  13436 S   0.0   0.1   0:00.01 postgres
267 postgres  20   0  290388  25656  21424 S   0.0   0.1   0:00.26 postgres
271 postgres  20   0  289316  16220  13436 S   0.0   0.1   0:00.01 postgres
277 postgres  20   0  289316  16224  13440 S   0.0   0.1   0:00.01 postgres
281 postgres  20   0  289316  16220  13436 S   0.0   0.1   0:00.01 postgres

[cronosy]

Hi @kodkurdu I suggest the next:
I've never deploy the manageiq in container but:

• Commonly when you running the manageiq directly in the host you can use the ap command that provide an internal menu that allow you with operations like restart the service, make a database backup and another ones. So, I mean, maybe you could try exec that command from container engine (docker, podman ) for instance: docker exec -it /bin/bash and exec ap.
  So, respect to database always you can user the pgdump if the postgres is in container you can use the same command above docker exec -it /bin/pgdump --options > /path/file
  I hope that be useful for you.

regards

[Fryguy]

@kodkurdu Is this still a problem, and if so what version are you running? Do note that the monolithic docker image is not meant for production use cases and is more meant for PoC evaluation.