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    31 repositories

    • AmazonConnectSDK

      Public
      TypeScript
      •
      Apache License 2.0
      •0•9•4•1•Updated Nov 25, 2024Nov 25, 2024

    • amazon-connect-chatjs

      Public
      Amazon Connect ChatJS - a browser-based contact center integration API for Chat on the Agent and Customer side.
      JavaScript
      •
      Apache License 2.0
      •56•97•12•3•Updated Nov 25, 2024Nov 25, 2024

    • amazon-connect-chat-ios

      Public
      Swift
      •
      Apache License 2.0
      •1•1•1•1•Updated Nov 21, 2024Nov 21, 2024

    • amazon-connect-chat-android

      Public
      Kotlin
      •
      Apache License 2.0
      •1•0•0•0•Updated Nov 21, 2024Nov 21, 2024

    • amazon-connect-salesforce-cti

      Public
      Documentation for Amazon Connect CTI Adapter for Salesforce.
      JavaScript
      •
      Other
      •37•43•16•8•Updated Nov 21, 2024Nov 21, 2024

    • amazon-connect-chat-ui-examples

      Public
      Examples of how to create and customize the customer side chat for Amazon Connect
      JavaScript
      •
      Other
      •214•150•6•18•Updated Nov 20, 2024Nov 20, 2024

    • amazon-connect-chat-interface

      Public
      Amazon Connect Chat Interface - a browser-based customer chat widget for your website integrating with Amazon Connect ChatJS
      JavaScript
      •
      MIT No Attribution
      •43•40•3•13•Updated Nov 16, 2024Nov 16, 2024

    • amazon-connect-streams

      Public
      Amazon Connect Streams - a browser-based contact center integration API, typically with CRM systems.
      JavaScript
      •
      Apache License 2.0
      •315•395•20•2•Updated Nov 11, 2024Nov 11, 2024

    • amazon-connect-in-app-calling-examples

      Public
      Swift
      •
      MIT No Attribution
      •2•6•0•0•Updated Oct 29, 2024Oct 29, 2024

    • amazon-connect-salesforce-scv

      Public
      This repository contains resources, examples, and projects to help Service Cloud Voice customers address some common requirements as they deploy Service Cloud Voice.
      Python
      •
      Apache License 2.0
      •54•52•4•0•Updated Oct 16, 2024Oct 16, 2024

    • .github

      Public
      360•1•0•0•Updated Oct 15, 2024Oct 15, 2024

    • amazon-connect-salesforce-lambda

      Public
      Python
      •
      Apache License 2.0
      •36•47•21•5•Updated Sep 26, 2024Sep 26, 2024

    • voicemail-express-amazon-connect

      Public
      Python
      •
      Apache License 2.0
      •12•33•2•3•Updated Sep 21, 2024Sep 21, 2024

    • voicemail-for-amazon-connect

      Public archive
      The Voicemail for Amazon Connect solution helps call center administrators and managers automate a voicemail solution using Amazon Connect. A customer can call in, enter the extension number of the agent they want to speak with, and leave a voicemail for that specific agent. The solution generates voicemail recordings and transcripts that are de…
      JavaScript
      •
      Apache License 2.0
      •78•66•8•1•Updated May 7, 2024May 7, 2024

    • connect-kvs-consumer-demo

      Public
      Java
      •
      MIT No Attribution
      •1•2•1•1•Updated Apr 12, 2024Apr 12, 2024

    • video-call-escalation

      Public archive
      JavaScript
      •
      MIT No Attribution
      •12•19•1•2•Updated Nov 11, 2023Nov 11, 2023

    • amazon-connect-contact-lens-action-item-reminders

      Public
      TypeScript
      •
      MIT No Attribution
      •2•1•0•2•Updated Oct 18, 2023Oct 18, 2023

    • amazon-connect-snippets

      Public
      A collection of dependency free snippets for working with Amazon Connect, in multiple programming languages.
      JavaScript
      •
      MIT No Attribution
      •71•120•4•9•Updated Aug 7, 2023Aug 7, 2023

    • amazon-connect-message-streaming-examples

      Public
      This repository contains an example project on how to get started with Amazon Connect Chat Message Streaming APIs to enable SMS and Facebook messenger channels for customer service.
      JavaScript
      •
      MIT No Attribution
      •40•23•5•11•Updated Jul 20, 2023Jul 20, 2023

    • amazon-connect-customer-profiles

      Public
      JavaScript
      •
      Apache License 2.0
      •3•9•4•2•Updated Jul 19, 2023Jul 19, 2023

    • amazon-connect-taskjs

      Public
      Amazon Connect Task JS - a browser-based contact center integration API for Tasks.
      JavaScript
      •
      Apache License 2.0
      •11•19•4•5•Updated Jul 19, 2023Jul 19, 2023

    • ai-powered-speech-analytics-for-amazon-connect

      Public
      The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred languages, and insights for agents and supervisors all in real-time
      JavaScript
      •
      Other
      •53•56•5•5•Updated May 3, 2023May 3, 2023

    • amazon-connect-realtime-transcription

      Public archive
      Transcribe Live Customer Audio for Amazon Connect using Amazon Kinesis Video Streams and Amazon Transcribe
      Java
      •
      MIT No Attribution
      •101•164•5•1•Updated Jan 5, 2023Jan 5, 2023

    • amazon-connect-voice-id-sample-application

      Public archive
      JavaScript
      •
      MIT No Attribution
      •5•3•0•0•Updated Jan 3, 2023Jan 3, 2023

    • advanced-usage-analytics

      Public
      JavaScript
      •
      MIT No Attribution
      •5•4•1•0•Updated Dec 8, 2022Dec 8, 2022

    • customer-profiles-snippets

      Public
      JavaScript
      •
      MIT No Attribution
      •16•4•0•0•Updated Jan 20, 2022Jan 20, 2022

    • amazon-connect-workshops

      Public
      Python
      •
      MIT No Attribution
      •7•4•0•0•Updated Aug 10, 2021Aug 10, 2021

    • amazon-connect-contact-lens-api-sample-app

      Public archive
      JavaScript
      •
      MIT No Attribution
      •7•1•0•0•Updated Apr 23, 2021Apr 23, 2021

    • amazon-connect-chat-ios-examples

      Public archive
      Swift
      •
      MIT No Attribution
      •5•9•0•0•Updated Jun 18, 2020Jun 18, 2020

    • amazon-connect-audio-utils

      Public archive
      A set of tools for working with audio created from Amazon Connect
      Python
      •
      Apache License 2.0
      •4•10•0•0•Updated Apr 21, 2020Apr 21, 2020