detected problems with notification system

[dfisheros]

hi folks, thanks for the great job about osticket

I have been testing the app. I have particular interest to the system of notification and I have checked that is not working properly.

I wonder if it is a problem that you have already reference and resolve in some future release.

for when we could have a stable version for production?

thanks in advance, df.

[dfisheros]

I added custom test results for discussion:

New Ticket Alert: Enable | Recipients: Admin Email, Department Manager

Create ticket from staff

• Notifies the admin: OK
• Does not notify the customer: Wrong

Create ticket from customer

• Notifies the admin: OK
• Notifies the customer: OK

Assignment Ticket Alert: Enable | Recipients: Assigned Staff, Team Lead (Team assignment)

Ticket asignment to staff

• Does not notify the assigned staff: Wrong
• Does not notify the team leader: Wrong

New Message Alert: Enable | Recipients: Last Respondent, Assigned Staff

Create a post

• Notifies the user: OK
• Does not notify the assigned staff: Wrong

New Internal Note Alert: Enable | Recipients: Last Respondent, Assigned Staff

Create internal note

• Does not notify the Staff: Wrong
• Does not notify the assigned staff:Wrong

[greezybacon]

Could you retest this against the latest develop branch?

[greezybacon]

Bump

[greezybacon]

Can this be closed? Is it working in the develop/master branches?