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Template Variables #59

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aydreeihn opened this issue Jan 26, 2023 · 0 comments
Open

Template Variables #59

aydreeihn opened this issue Jan 26, 2023 · 0 comments
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infrastructure Projects with tasks that don't have to have full UI to work on Todo

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@aydreeihn
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Feature Summary

When creating Email Templates, Agent Templates, or Canned Responses, we have supported variables that can be automatically referenced
Ex: Ticket Number

Intended Outcome of the feature

We should be able to confirm that each variable is changed to its respective value when it is used.
@aydreeihn aydreeihn added Todo infrastructure Projects with tasks that don't have to have full UI to work on labels Jan 26, 2023
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infrastructure Projects with tasks that don't have to have full UI to work on Todo
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osTicket 2.0
Status: Todo
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