How do I access my Pro subscription purchased on iOS from Android tablet?

[rachellawson]

I have a new iPad tablet for navigation on the motorbike, a Carpe Iter, and want to use my OsmAnd Pro subscription, as detailed in https://osmand.net/docs/user/purchases/ios.

How do I do it??

[dmpr0]

Hello!
OsmAnd Pro's cross-platform capability is based on OsmAnd Cloud. First, you need to create an OsmAnd Cloud account on the device on which you purchased OsmAnd Pro, and then simply log in to the same OsmAnd Cloud account on other devices.

[rachellawson]

Hi

That's exactly what I did. Doesn't seem to be working

[rachellawson]

I know it's the same account as I've successfully pulled across my settings, custom maps etc.
Can't get it to recognise the Pro account, though, so can't use those functions

[dmpr0]

Please try to open Menu – Settings – Purchases, tap on Restore purchases on needed device.

[rachellawson]

Yes, that's what I've been doing.
A small notification appears saying "Purchases restored" but it is still set as Free account

[dmpr0]

Could you please contact me at [email protected], provide the email you have used for OsmAnd Cloud account, I will check if it has an active OsmAnd Pro subscription attached?

[rachellawson]

We resolved this with a gift subscription on Android