Unable to Access Dashboard - No Error Logs

[jdnielss]

I am unable to access the dashboard despite having all the required environment variables set. The application runs without any errors, but I cannot access the dashboard interface.

Environment:

NEXTAUTH_SECRET=
DB_URI=mongodb://admin:[email protected]/pm2
NEXTAUTH_URL=http://localhost:3000

What I’ve Tried:

• Verified that the necessary environment variables are correctly set.
• Checked the logs, but there are no errors or relevant logs in the application.

Expected Behavior:
I should be able to access the dashboard.

Current Behavior:
The dashboard is not accessible, and the app doesn’t log any errors that might help diagnose the issue.

Steps to Reproduce:

• Set the environment variables as described.
• Start the application.
• Attempt to access the dashboard at http://localhost:3000.

Additional Information:

• MongoDB connection appears to be working as expected.
• No errors related to NextAuth or MongoDB connection.

Terminal Logs:

[oxdev03]

Hi @jdnielss,
I will try to reproduce your issue today.
BR

[jdnielss]

thank you

[jdnielss]

After reviewing the setup, I realized that the DB_URI wasn't properly configured. I'll correct the setup and test again.

thanks sir

[jdnielss]

when i use Mongodb self hosted, i got this error

> [email protected] prestart
> tsc --build --clean && tsc


> [email protected] start
> node dist/index.js

/home/ubuntu/apps/monitoring/pm2.web/node_modules/mongoose/lib/drivers/node-mongodb-native/collection.js:185
          const err = new MongooseError(message);
                      ^

MongooseError: Operation `settings.findOne()` buffering timed out after 10000ms
    at Timeout.<anonymous> (/home/ubuntu/apps/monitoring/pm2.web/node_modules/mongoose/lib/drivers/node-mongodb-native/collection.js:185:23)
    at listOnTimeout (node:internal/timers:581:17)
    at process.processTimers (node:internal/timers:519:7)

Node.js v20.18.0
npm error Lifecycle script `start` failed with error:
npm error code 1
npm error path /home/ubuntu/apps/monitoring/pm2.web/apps/backend
npm error workspace [email protected]
npm error location /home/ubuntu/apps/monitoring/pm2.web/apps/backend
npm error command failed
npm error command sh -c node dist/index.js

already allow my ip in config

[oxdev03]

Does this happen only for the backend app or also the frontend?

[jdnielss]

this happen only in backend.

[codeHessel]

@jdnielss I met the same error when I ran start app:backend,
this is problem is cause by mongoDB can not be connected, u can use some tools to connect your mongoDB.
then mongoDB should be start in replication way