diff --git a/src/core/api_product/nodo_pagamenti_api/on_error_soap_req.xml b/src/core/api_product/nodo_pagamenti_api/on_error_soap_req.xml
index 28abe59044..a6de95f318 100644
--- a/src/core/api_product/nodo_pagamenti_api/on_error_soap_req.xml
+++ b/src/core/api_product/nodo_pagamenti_api/on_error_soap_req.xml
@@ -6,19 +6,30 @@
     <choose>
       <when condition="@(context.Variables.ContainsKey("soapAction") && context.Variables.GetValueOrDefault<string>("soapAction", "")!= "")">
       <!-- SOAP requests -->
-      <send-request mode="new" ignore-error="true" response-variable-name="risposta">
-        <set-url>@{return ((string) context.Variables["baseUrl"]+"/webservices/input"); }</set-url>
-        <set-method>POST</set-method>
-        <set-header name="Content-Type" exists-action="override">
-          <value>text/xml</value>
-        </set-header>
-        <set-header name="SOAPAction" exists-action="override">
-          <value>@(context.Variables.GetValueOrDefault<string>("soapAction", ""))</value>
-        </set-header>
-        <set-body>@{
-          return (string) context.Variables["renewrequest"];
-          }</set-body>
-      </send-request>
+      <choose>
+        <when condition="@{
+          string[] activatePaymentNotice = new string[] {"activatePaymentNotice", "activateIOPayment", "activatePaymentNoticeV2"};
+          return activatePaymentNotice.Contains((string)context.Variables["soapAction"]) && context.LastError.Reason.Equals("ClientConnectionFailure");
+        }">
+          <!-- ActivatePaymentNotice timeout, skip retry -->
+          <trace source="activate-skip-on-timeout" severity="information">skipping activate retry because of timeout</trace>
+        </when>
+        <otherwise>
+          <send-request mode="new" ignore-error="true" response-variable-name="risposta">
+            <set-url>@{return ((string) context.Variables["baseUrl"]+"/webservices/input"); }</set-url>
+            <set-method>POST</set-method>
+            <set-header name="Content-Type" exists-action="override">
+              <value>text/xml</value>
+            </set-header>
+            <set-header name="SOAPAction" exists-action="override">
+              <value>@(context.Variables.GetValueOrDefault<string>("soapAction", ""))</value>
+            </set-header>
+            <set-body>@{
+              return (string) context.Variables["renewrequest"];
+              }</set-body>
+          </send-request>
+        </otherwise>
+      </choose>  
     </when>
     <otherwise>
       <!-- REST requests -->