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community-moderation-page.md

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👥Community Moderation Page

Purpose


This document aims to establish clear and concise guidelines on what PancakeSwap expects from the moderation of all of its social channels. This includes Telegram, Discord, Reddit, and other communities for which PancakeSwap may have or request moderation.

A social media moderator is expected to adhere to the policies and rules set by PancakeSwap. This may include removing or editing inappropriate spam or misleading content, blocking or banning users who violate the rules, and responding to community questions and concerns clearly and professionally. A good moderator should also be objective and fair when making decisions and be able to maintain calm and composure in difficult situations. Additionally, a moderator is expected to be proactive and willing to learn and adapt to the community's needs.

Communities

This section includes and communicates, as of today, all the official communities that PancakeSwap currently has.

The moderation application is open to all our active communities. The suggestion can be proposed in the application form even if there is the idea to formalize or create a new one.

Telegram

Currently we have 13 official communities on Telegram, namely:

  • English
  • Spanish
  • Chinese
  • Russian
  • Turkish
  • Philippine
  • Vietnamese
  • Brazilian-Portuguese
  • Indonesian
  • French
  • Italian
  • Georgian
  • Japanese
  • Dach


Note: If you think there is a community that deserves to be official, let us know.

Discord

Discord is a communication platform allowing PancakeSwap users to communicate through voice, text, and video.


Our Discord channel currently has more than 33000 members, and we are eager to have new ambassadors who can help us in moderating the server.

Reddit

We also invite you to join our vibrant Reddit community, which has 85000 members and is growing daily.

We have a friendly and welcoming atmosphere and encourage members to share their thoughts and perspectives openly and respectfully.

Roles

The moderation on PancakeSwap will consist of two roles, Community Lead Moderator and Community Moderator. These roles will be reviewed periodically to maintain the quality and objectivity of our ambassadors.

Community Lead Moderator

  • Lead the Moderation Team
  • Oversee and guide the moderation team to ensure they fulfill their responsibilities
  • Enforce the community's rules efficiently and fairly
  • Make sure all team members are aware of the latest community rules and policies
  • Share and collaborate with the PancakeSwap Team about the community news

Requirements to Apply

  • Strong leadership skills and experience leading a team
  • Excellent communication and collaboration skills
  • Strong understanding of community rules and policies
  • Ability to enforce rules and maintain objectivity
  • To have knowledge and experience in the world of cryptocurrencies, whether as a DeFi user, trader, developer, or in any other way.
  • To have communication and conflict resolution skills to maintain a healthy and constructive environment in the group.
  • To dedicate time and effort to consistently and efficiently moderate the group.

Community Moderator

  • Enforce the community's rules and maintain a safe and enjoyable environment for all members.
  • Reviewing and approving content posted by users
  • Monitoring conversations in the community chat, removing spam and inappropriate behavior
  • Responding to questions and concerns from community members.
  • Responsible for reporting serious issues to the Community Lead Moderator

Requirements to Apply

  • Strong understanding of community rules and policies
  • Ability to enforce rules and maintain a safe and enjoyable environment for all members
  • Experience reviewing and approving content posted by users
  • Strong communication and customer service skills
  • Ability to monitor conversations in the community chat and remove spam and inappropriate behavior



🙂 Want to be part of the PancakeSwap family? Apply now 👉 https://forms.gle/zkkW7waJ7XvP8FUe7

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