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Error querying the blockchain #41

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Nic13w opened this issue Sep 30, 2020 · 14 comments
Open

Error querying the blockchain #41

Nic13w opened this issue Sep 30, 2020 · 14 comments

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@Nic13w
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Nic13w commented Sep 30, 2020

Could someone please help me, everytime I open my Particl. And go to my BTC it says error querying the blockchain. I refresh and then only, can I see my received. But still no total. Is Particl. Down? Or is there another issue that's easily fixed?? Pls help

IMG_20201001_065803

@yusukehirano777
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Me too
Please help

@ap4400
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ap4400 commented Oct 7, 2020

Me 3

@HenkSwardt
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Good day, Thanks for reporting this.

We are aware of the issue and looking at some changes, but looks like we cant support Bitcoin at this stage.

As a solution the best we can suggest/advise would be to download Flarewallet or Bitpay and importing your wallet there.

@Nic13w
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Nic13w commented Oct 8, 2020 via email

@Nic13w
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Nic13w commented Oct 9, 2020 via email

@rynomster
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Hi All, Please can you explain to me what WALLET_NEED_SCAN means? And how do "scan wallet" to retrieve my funds. I am struggling to get my funds back to a new wallet. I am scared to delete the wallet and try recover it incase it no longer exists ( as you have stated you can no longer support BTC)

On Fri, 9 Oct 2020, 06:27 Nic Williams, @.> wrote: Hi Henk, Thank you for the feedback. Please could you help me retrieve my wallet. As this is what it says at the moment. Seriously worried that I have lost my BTC. Thank you in advance for your help On Thu, 8 Oct 2020, 15:16 HenkSwardt, @.> wrote: > Good day, Thanks for reporting this. > > We are aware of the issue and looking at some changes, but looks like we > cant support Bitcoin at this stage. > > As a solution the best we can suggest/advise would be to download > Flarewallet or Bitpay and importing your wallet there. > > — > You are receiving this because you authored the thread. > Reply to this email directly, view it on GitHub > <#41 (comment)>, or > unsubscribe > https://github.com/notifications/unsubscribe-auth/ARGT2X7HHNR5EMSXHVXD3WDSJVRK7ANCNFSM4R7VT34A > . >

Could you please give some details - Is this happening on the Bitpay App after creating your wallet on there?

@Nic13w
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Nic13w commented Oct 10, 2020 via email

@rynomster
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@Nic13w supporting Bitcoin at this stage would require a massive upgrade, however all hands are on deck on the marketplace.

Instead of trying to Import the wallet, try to create a new wallet using the same recovery words in Bitpay or flarewallet.

WALLET_NEEDS_SCAN means it needs to scan the Blockchain for outputs associated to the address.

@Timskie
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Timskie commented Oct 11, 2020

Hi,
How can you create a new wallet with same recovery words, it's only possible if you import the wallet in my opinion, maybe I'm wrong? Thx Tim

@ap4400
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ap4400 commented Oct 11, 2020 via email

@Timskie
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Timskie commented Oct 12, 2020

Hi all, I imported my wallet with the 12 recovery words in to coinomo and now all is back online, big relief..... 🤯😁

@ap4400
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ap4400 commented Oct 12, 2020 via email

@Abwer
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Abwer commented Oct 13, 2020

Good news, I transferred my BTC on th Bitpay wallet. I used these recovery tools.
I hope you will be able to restore your BTZ as well.

Unfortunately this is known. Bitpay did change their servers and at the moment there are no developer resources free to fix this within Particl Copay wallet. You have to move your BTC funds to another wallet. It even may be possible the Particl Copay wallet will abandon BTC support -but this is not final. At the moment, if you need to access your funds, you need to move.

Tool to extract keys (optionally, if needed): https://bitpay.github.io/copay-recovery/

Source of native BTC Copay wallet (see available for section):
https://github.com/bitpay/copay

How to:
https://support.bitpay.com/hc/en-us/articles/115003028346-How-do-I-move-my-wallet-from-Copay-to-BitPay-How-do-I-move-my-wallet-between-mobile-and-desktop-

Use your Particl Copay recovery phrase to recover your wallet on Bitpay Copay app.

@Nic13w
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Nic13w commented Oct 14, 2020

Thanks for all the help and the links! Very much appreciated! Report back soon

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