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ERROR QUERYING BOCKCHAIN #43

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glopezriv opened this issue Oct 5, 2020 · 2 comments
Open

ERROR QUERYING BOCKCHAIN #43

glopezriv opened this issue Oct 5, 2020 · 2 comments

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@glopezriv
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Entro a mi billetera y me dice esto:

ERROR QUERYING THE BOCKCHAIN

Y no me parecen los últimos movimientos ni las transferencia.

Me pueden ayudar por favor?

Saludos.

@HenkSwardt
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Good day, Thanks for reporting this.

We are aware of the issue and looking at some changes, but looks like we cant support Bitcoin at this stage.

As a solution the best we can suggest/advise would be to download Flarewallet or Bitpay and importing your wallet there.

@Abwer
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Abwer commented Oct 13, 2020

@glopezriv Good news, I transferred my BTC on th Bitpay wallet. I used these recovery tools.
I hope you will be able to restore your BTZ as well.

Unfortunately this is known. Bitpay did change their servers and at the moment there are no developer resources free to fix this within Particl Copay wallet. You have to move your BTC funds to another wallet. It even may be possible the Particl Copay wallet will abandon BTC support -but this is not final. At the moment, if you need to access your funds, you need to move.

Tool to extract keys (optionally, if needed): https://bitpay.github.io/copay-recovery/

Source of native BTC Copay wallet (see available for section):
https://github.com/bitpay/copay

How to:
https://support.bitpay.com/hc/en-us/articles/115003028346-How-do-I-move-my-wallet-from-Copay-to-BitPay-How-do-I-move-my-wallet-between-mobile-and-desktop-

Use your Particl Copay recovery phrase to recover your wallet on Bitpay Copay app.

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