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Error querying the blockchain. #44

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Abwer opened this issue Oct 7, 2020 · 13 comments
Open

Error querying the blockchain. #44

Abwer opened this issue Oct 7, 2020 · 13 comments

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@Abwer
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Abwer commented Oct 7, 2020

Hi guys,
Whats wrone with your app, I can't use my BTC?
I can't saw my balance, transactions and in fact where my bitcoins? Last to receive data 11 day ago . I refresh but still an error.

Screenshot_20201007_073121

@glopezriv
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I have the same problem, whats wrong?

@ap4400
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ap4400 commented Oct 7, 2020

Me to same problem I tried re importing but now my wallet won't restore cause message ... Appreciate any help that can assist

@HenkSwardt
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Good day, Thanks for reporting this.

We are aware of the issue and looking at some changes, but looks like we cant support Bitcoin at this stage.

As a solution the best we can suggest/advise would be to download Flarewallet or Bitpay and importing your wallet there.

@Abwer
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Abwer commented Oct 8, 2020 via email

@Abwer
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Abwer commented Oct 8, 2020

Why my balance 0 BTC? Why I can't import my wallet? Why i can't saw my transactions? Where my bitcoins? Your still my BTC.
It doesn't matter to me why you can't support BTS, you must to return my money back. You screwed up your application and I can lose bitcoins because of you if I have not already? Why can't I import the wallet?

@ap4400
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ap4400 commented Oct 8, 2020 via email

@glopezriv
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I no can import to another wallet please return my bitcoins ir solve this issue.
Regards

@ap4400
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ap4400 commented Oct 8, 2020 via email

@Abwer
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Abwer commented Oct 9, 2020

@HenkSwardt your solutions doesn't work!!! Check it yourself.
My bitcoins are gone after importing to bitpay wallet it's not showing in wallet. After importing I saw only several transactions, but not all, also my balance is 0 BTC.
When you restore Bitcoin wallet?

@Abwer
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Abwer commented Oct 13, 2020

Good news, I transferred my BTC on th Bitpay wallet. I used these recovery tools.
I hope you will be able to restore your BTZ as well.

Unfortunately this is known. Bitpay did change their servers and at the moment there are no developer resources free to fix this within Particl Copay wallet. You have to move your BTC funds to another wallet. It even may be possible the Particl Copay wallet will abandon BTC support -but this is not final. At the moment, if you need to access your funds, you need to move.

Tool to extract keys (optionally, if needed): https://bitpay.github.io/copay-recovery/

Source of native BTC Copay wallet (see available for section):
https://github.com/bitpay/copay

How to:
https://support.bitpay.com/hc/en-us/articles/115003028346-How-do-I-move-my-wallet-from-Copay-to-BitPay-How-do-I-move-my-wallet-between-mobile-and-desktop-

Use your Particl Copay recovery phrase to recover your wallet on Bitpay Copay app.

@glopezriv
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glopezriv commented Oct 13, 2020 via email

@Abwer
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Abwer commented Oct 14, 2020 via email

@glopezriv
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glopezriv commented Oct 14, 2020 via email

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