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Helpdesk Ticket Type

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

This module adds a type field on the helpdesk ticket.

Table of contents

  • Go to Helpdesk > Configuration > Ticket Types
  • Create your list of types
  • Go to Helpdesk
  • Create a ticket and set its type.

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

  • Konos
  • Open Source Integrators

This module is maintained by the OCA.

Odoo Community Association

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

Current maintainers:

nelsonramirezs max3903

This module is part of the OCA/helpdesk project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.