v380 video output problem

[mgorshkov]

Hello! I'm using v380 with the newest firmware
Software version: AppV380E31_V1.1.6.3_202111105
Firmware version: HwV380E31_WF8_PTZ_WIFI_20201218
The v380 tool successfully discovers the cam, but outputs errors on attempt to output video:
$ ./v380 -id 58017398 --addr --output=video -p
Login response: unsupported -11, continuing
Unknown 0x9c command
Stream stopped, restarting stream
Login response: unsupported -11, continuing
Unknown 0x9c command
Stream stopped, restarting stream
Login response: unsupported -11, continuing
Unknown 0x9c command
Stream stopped, restarting stream
Login response: unsupported -11, continuing
Unknown 0x9c command
Stream stopped, restarting stream
Login response: unsupported -11, continuing
Unknown 0x9c command
Stream stopped, restarting stream

Same for nodejs version:
$ npm run start

[email protected] start
ts-node src/app.ts

Login response: unsupported -11, continuing
RangeError [ERR_OUT_OF_RANGE]: The value of "value" is out of range. It must be >= 0 and <= 4294967295. Received -11
at checkInt (internal/buffer.js:68:11)
at writeU_Int32LE (internal/buffer.js:688:3)
at Buffer.writeUInt32LE (internal/buffer.js:701:10)
at Primitive.pack (/home/mike/git/v380/v380-nodejs/node_modules/typebase/typebase.js:162:21)
at Struct.pack (/home/mike/git/v380/v380-nodejs/node_modules/typebase/typebase.js:260:24)
at Socket. (/home/mike/git/v380/v380-nodejs/src/app.ts:268:22)
at Socket.emit (events.js:314:20)
at Socket.EventEmitter.emit (domain.js:483:12)
at emitReadable_ (_stream_readable.js:557:12)
at processTicksAndRejections (internal/process/task_queues.js:83:21) {
code: 'ERR_OUT_OF_RANGE'
}

What do I do with this?

[cronnosli]

I'm using firmware V1.4.12_20220711 and I'm getting this same error.

Here are some logs I got in the nodeJS trying to connect to my Camera.

loginReq: {"buf":{"type":"Buffer","data":[143,4,0,0,254,3,0,0,2,1,0,0,0,177,179,212,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,97,100,109,105,110,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,121,50,97,115,68,66,41,100,72,119,48,66,99,61,79,77,100,130,170,99,98,124,49,179,197,181,33,12,240,237,155,47,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]},"off":0}

loginReqData:
{ command: 1167, deviceId: <Buffer 36 34 32 37 31 32 38 31>, unknown1: 1022, unknown2: 2, unknown3: 1, hostDateTime: [], username: <Buffer 61 64 6d 69 6e>, password: <Buffer ---> }

Data Reply: {"type":"Buffer","data":[156,255,255,255,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]}

loginResp: { command: -100, loginResult: 0, resultValue: 0, version: 0, authTicket: 0, session: 0, deviceType: 0, camType: 0, vendorId: 0, isDomainExists: 0, domain: [ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ], recDevId: 0, nChannels: 0, nAudioPri: 0, nVideoPri: 0, nSpeaker: 0, nPtzPri: 0, nReversePri: 0, nPtzXPri: 0, nPtzXCount: 0, settings: [ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ], panoX: 0, panoY: 0, panoRad: 0, unknown1: 0, canUpdateDevice: 0 }

streamStartReq: {"buf":{"type":"Buffer","data":[45,1,0,0,177,179,212,3,0,0,0,0,15,0,0,0,0,0,0,0,0,0,1,16,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]},"off":0}

streamStartData: { command: 303, unknown1: -11 }

RangeError [ERR_OUT_OF_RANGE]: The value of "value" is out of range. It must be >= 0 and <= 4294967295. Received -11 at new NodeError (internal/errors.js:322:7) at checkInt (internal/buffer.js:71:11) at writeU_Int32LE (internal/buffer.js:691:3) at Buffer.writeUInt32LE (internal/buffer.js:704:10) at Primitive.pack (/home/douglas/projetos/camera/v380/v380-nodejs/node_modules/typebase/typebase.js:162:21) at Struct.pack (/home/douglas/projetos/camera/v380/v380-nodejs/node_modules/typebase/typebase.js:260:24) at Socket.<anonymous> (/home/douglas/projetos/camera/v380/v380-nodejs/src/app.ts:273:22) at Socket.emit (events.js:400:28) at Socket.emit (domain.js:475:12) at emitReadable_ (internal/streams/readable.js:555:12) { code: 'ERR_OUT_OF_RANGE' } error Command failed with exit code 1.

[thatdevsherry]

I'm getting the same error. These are the versions:

Software Version: AppV380E31_V1.1.3.4_20211105
Firmware Version: HwV380E31_WF8_PTZ_WIFI_20201218

[thalesmaoa]

I'm getting the same error. Any suggestion?

[thatdevsherry]

@thalesmaoa I'm not sure if this is exactly the case, but I found out that my camera was sending non-compliant packets at the start of the RTSP stream. Maybe you can check if your camera works with retina. I had created an issue before reg. this but didn't get time to contribute a fix, (issue)

[kw217]

I'm seeing this too. -11 is a login failure; this happens before the stream is started. Perhaps your password is wrong, or perhaps the password encryption algorithm has changed.

[kw217]

See #22 for my analysis and #23 for a possible solution.