If you are trying to transfer your BTC from a Legacy address to a SegWit address, please follow these instructions.
- Log in to the ShapeShift Platform.
- Pair your KeepKey with the Platform.
- Click "BTC" from the Assets section.
- Click "Receive" at the top of the page.
- Copy your BTC SegWit address (starts with 3).
- At the top of the receive modal, click "Send".
- Select Bitcoin from the list and click the "Next" button.
- Paste your BTC SegWit address in the "Recipient" field.
- In the "Amount" field, enter the amount you want to send to your BTC SegWit Address. We recommend sending your full amount to get the maximum benefit of SegWit.
- Click the "Continue" button.
- On the next modal, click the "Send Bitcoin" button.
- Follow the instructions on your KeepKey to confirm and sign the transaction.
- When the transaction is confirmed on chain, all the BTC you sent will now be on your BTC SegWit address and ready to spend or HODL!