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Handle SSO login failure gracefully when unique email constraint is not met. #685

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shilob opened this issue Feb 27, 2020 · 0 comments
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@shilob
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shilob commented Feb 27, 2020

Occurs when multiple SSO methods uses the same email. For example, when AAF is/was enabled alongside the institution-specific SSO, and some users had logged in previously using one of the methods.

Logging in with an account that had used the same email will result in a silent request error, without notifying the user. Perhaps create a page to inform the user of the next steps?

@andrewbrazzatti what should be the next steps?

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