Report Portal Page is not Loading

[dushyantRathore]

• I'm trying to deploy reportportal on OpenShift. I can see all the pods are in the running state
• I have configured the network route to point to the ui deployment
• When I try accessing the url, it just gives Loading... as the output without generating the actual startup UI

[hlebkanonik]

Hi! Please check the status of the pods. If you see "Loading" instead of the homepage, it indicates that the API service has not started properly.

[calebevans]

@dushyantRathore I use a traefik pod as a gateway in OpenShift, and it works. Here is the traefik config you can use (update the URLs at the bottom:

http:
    middlewares:
      strip-ui:
        stripPrefix:
          prefixes:
            - "/ui"
          forceSlash: false
    
    routers:
      index-router:
        rule: "Path(`/`)"
        service: "index"
      composite-router:
        rule: "Path(`/composite/info`)"         
        service: "index"
      ui-router:
        rule: "PathPrefix(`/ui`)"
        middlewares:
        - strip-ui
        service: "ui"
      uat-router:
        rule: "PathPrefix(`/uat`)"
        service: "uat"
      api-router:
        rule: "PathPrefix(`/api`)"
        service: "api"
    
    services:
      uat:
        loadBalancer:
          servers:
          - url: "http://{UAT SERVICE NAME}:9999/"
    
      index:
        loadBalancer:
          servers:
          - url: "http://{INDEX SERVICE NAME}:8080/"
    
      api:
        loadBalancer:
          servers:
          - url: "http://{API SERVICE NAME}:8585/"
    
      ui:
        loadBalancer:
          servers:
          - url: "http://{UI SERVICE NAME}:8080/"

[Pink-Bumblebee]

@dushyantRathore , have you resolved your issue with the help of last comment?