Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

bug: OTP codes not being sent for new users #980

Closed
2 tasks
DilanRona opened this issue Sep 11, 2024 · 3 comments
Closed
2 tasks

bug: OTP codes not being sent for new users #980

DilanRona opened this issue Sep 11, 2024 · 3 comments
Labels
bug Something isn't working

Comments

@DilanRona
Copy link

What happened?

Tried to get a friend to join Revolt. Not getting otp verification code sent to email, when registering on the mobile client and website. To my knowledge he is using Windows 11, not sure what browser he was using at the time. Might have been chrome.

Branch

Production (app.revolt.chat)

Commit hash

n/a

What browsers are you seeing the problem on?

Other (please specify in the "What happened" form)

Relevant log output

No response

Desktop

  • Yes, this bug is specific to Revolt Desktop and is not an issue with Revolt Desktop itself.

PWA

  • Yes, this bug is specific to the PWA.
@DilanRona DilanRona added the bug Something isn't working label Sep 11, 2024
@github-project-automation github-project-automation bot moved this to 🆕 Untriaged in Revolt Project Sep 11, 2024
@insertish
Copy link
Member

We do not have OTP login via email, not sure what this is referring to?

@insertish insertish moved this from 🆕 Untriaged to 💬 Needs Discussion in Revolt Project Sep 29, 2024
@insertish insertish moved this from 💬 Needs Discussion to 🧑‍💻 Needs Reproduction in Revolt Project Sep 29, 2024
@DilanRona
Copy link
Author

DilanRona commented Sep 30, 2024 via email

@insertish
Copy link
Member

That's also not a thing.
Revolt's OTP requires the use of an authenticator app which provides the codes on demand.

Please ask them to email in at [email protected] to get help from someone on the support team.

@insertish insertish closed this as not planned Won't fix, can't repro, duplicate, stale Sep 30, 2024
@github-project-automation github-project-automation bot moved this from 🧑‍💻 Needs Reproduction to ✅ Done in Revolt Project Sep 30, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
Archived in project
Development

No branches or pull requests

2 participants