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mkdocs.yml
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site_name: RingCentral RingCX Developer Guide
site_url: https://engage-voice-api-docs.rtfd.org
repo_url: https://github.com/ringcentral/engage-voice-api-docs
docs_dir: docs
theme:
name: ringcentral
product_section: engage
fluid_layout: True
suppress_nextprev: true
shortcuts:
- foo
plugins:
- git-committers:
repository: ringcentral/engage-voice-api-docs
branch: main
- bootstrap-tables
markdown_extensions:
- markdown.extensions.admonition
- pymdownx.details
- pymdownx.keys
- pymdownx.tabbed
- pymdownx.highlight:
linenums_style: pymdownx-inline
- pymdownx.superfences
- mdx_include
extra_css: [extra.css]
nav:
- 'Primary':
- 'Analytics':
- 'Overview': analytics/index.md
- 'Cloud Reports':
- 'Call Detail': analytics/reports/call-detail-report.md
- 'Realtime Reports':
- 'Agent Segment Metadata': analytics/reports/agent-segment-metadata-report.md
- 'Agent Session': analytics/reports/agent-session-report.md
- 'Call Details and Recordings': analytics/reports/global-call-type-detail-report.md
- 'Dialer Result Download': analytics/reports/dialer-result-download-report.md
- 'Routing':
- 'Overview': routing/index.md
- 'Getting Started': routing/quick-start.md
- 'Queues':
- 'Queues': routing/queues/queues.md
- 'Queue Events': routing/queues/queue-events.md
- 'Queue Groups': routing/queues/queue-groups.md
- 'Group Skills': routing/queues/group-skills.md
- 'IVR':
- 'Overview': routing/ivr/index.md
- 'WWW Node': routing/ivr/www-node.md
- 'Scripting Node': routing/ivr/scripting-node.md
- 'Tutorials':
- 'IVR DNC List': https://ringcentral-tutorials.github.io/dnc-via-ivr-rest-demo
- 'Dialing':
- 'Overview': dialing/index.md
- 'Getting Started': dialing/quick-start.md
- 'Campaigns':
- 'Dial Groups': dialing/campaigns/dial-groups.md
- 'Campaigns': dialing/campaigns/campaigns.md
- 'DNC': dialing/dnc/dnc-list.md
- 'Leads':
- 'Bulk Import Leads': dialing/leads/bulk-import.md
- 'Searching Leads': dialing/leads/search.md
- 'Lead Actions': dialing/leads/actions.md
- 'Web2Campaign': dialing/leads/web2campaign.md
- 'Active Calls':
- 'Active Calls': dialing/active-calls/index.md
- 'Getting Started': dialing/active-calls/quick-start.md
- 'Users':
- 'Overview': users/agents/index.md
- 'Agents':
- 'Agents': users/agents/agents.md
- 'Agent Groups': users/agents/agent-groups.md
- 'Skill Profiles': users/agents/skill-profile.md
- 'Agent Scripting': users/agents/agent-script.md
- 'Workforce':
- 'Overview': workforce/index.md
- 'Workforce Management':
- 'Creating an Event': notifications/wfm/configure-wfm.md
- 'Event Payload': notifications/wfm/payload-wfm.md
- 'Call Streaming':
- 'Getting Started': workforce/call-streaming/getting-started.md
- 'Live Transcribe': workforce/call-streaming/live-transcribe.md
- 'Save To Files': workforce/call-streaming/save-to-files.md
- 'Quality Management': workforce/qm/index.md
- 'Call Recordings': workforce/call-recording/index.md
- 'Secondary':
- 'Using the API':
- 'Fundamentals':
- 'Methods, endpoints and parameters': 'basics/uris.md'
- 'Authentication':
- 'Overview': authentication/index.md
- 'RingCX with RingCentral Token (default)': authentication/auth-ringcentral.md
- 'RingCX Access Token': authentication/auth-engage.md
- 'Legacy': authentication/auth-legacy.md
- 'Events and Notifications':
- 'Overview': notifications/index.md
- 'Workforce Management':
- 'Creating an Event': notifications/wfm/configure-wfm.md
- 'Event Payload': notifications/wfm/payload-wfm.md
- 'Web Services': notifications/web-service/index.md
- 'Integration': integration/index.md
- 'SDKs': sdks.md
- 'Embeddable': embeddable.md
- 'Postman': postman.md
#- 'Database Access': redshift-db.md