Issue with LlamaParse ...Chinese Parsing of an English Doc

[Cedo-CP]

Describe the bug
Markdown came back as an error:

fec79926-cde1-4b2d-8fa5-5729c1b32ab5 --

Files
Tax Return so cannot provide.

Job ID
If you have it, please provide the ID of the job you ran.
You can find it here: https://cloud.llamaindex.ai/parse in the "History" tab.

Client:
Please remove untested options:

• Python Library
• API
• Frontend (cloud.llamaindex.ai)
• Typescript Library
• Notebook

Additional context
Add any additional context about the problem here.
What options did you use? Premium mode, multimodal, fast mode, parsing instructions, etc.
Screenshots, code snippets, etc.

[hexapode]

It seems to be a font issue. What happen when you copy past from the document?

Alternatively in history details is there any logs?

[Cedo-CP]

Now it wont process at all, not sure if there are bugs on API but front-end llama cloud parse is down as well

[BinaryBrain]

Sorry for the late answer @Cedo-CP. We had an outage 2 weeks ago. Can you retry now?