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Retrieve Password button gives Internal Server Error #68

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angiejones opened this issue Mar 30, 2021 · 5 comments
Open

Retrieve Password button gives Internal Server Error #68

angiejones opened this issue Mar 30, 2021 · 5 comments

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@angiejones
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On the Forgot Password page, clicking the Retrieve password button used to result in going to a new page that displayed "Your e-mail's been sent!" (it didn't send a real email and that's ok). However, now when clicking the button, the page shows Internal Server Error with a 500 status code.

@pykola
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pykola commented Apr 13, 2021

facing the same issue
Screenshot from 2021-04-13 19-39-26

@LeeCheetham
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Hi All,

Im Seeing this issue too.

The issue is in 298279967.js, seems like

Https request on the following url
https://298279967.log.optimizely.com/event?a=298279967&d=298279967&y=false&n=engagement&g=298283957&u=oeu1615402310938r0.6726767299344845&wxhr=true&t=1619186699589&f=298349752,318188263

Gives net::ERR_NAME_NOT_RESOLVED

the variable 'a' is set to the URL above when the failure happens.

In this block of code.

 function wa(a, b) {
        if (xa && -1 !== a.indexOf(ya))
            try {
                var c = new XMLHttpRequest;
                if ("withCredentials"in c) {
                    c.onload = b;
                    c.open("GET", a, k);
                    c.withCredentials = k;
                    c.send();
                    return

@RussellJQA
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I'm seeing this same issue too, in the latest version of Chrome (91.0.4472.77) in both Windows 8.1 Pro and Windows 10.

retrievePassword gives internalServerError

@abangser
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Plus one. This is a great resources, so just curious if this is a issue you are looking at picking up? Thanks for all you do!

@removgeorgi
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Hey, is there any progress here as i am seeing the error too? :/

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6 participants