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Failed to connect: Error getting system info: Post "https://PANSERVER/api": context deadline exceeded (Client.Timeout exceeded while awaiting headers) #4

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DadLovesBluey opened this issue May 11, 2022 · 1 comment

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@DadLovesBluey
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Hello! I'm trying to use your app on our Panorama instance to search for duplicate address objects and I keep getting a connection issue. Not sure if it's something I'm doing wrong or something with our configuration. Any guidance is greatly appreciated

Running this command:
"panco objects duplicates --type all --file Duplicate-Objects --vsys VSYSNAME --device PANSERVER --user USERNAME"

Getting this output:
"Failed to connect: Error getting system info: Post "https://PANSERVER/api": context deadline exceeded (Client.Timeout exceeded while awaiting headers). "

We are on Panorama version 10.1.4-h4 and we also have MFA enabled. I'm getting prompted for a password and then prompted for MFA approval on my phone after putting in the password. After a few seconds post MFA approval the error message pops up. I also seem to get another MFA approval prompt on my phone a few minutes after the error message.

@scottdware
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Hi @DadLovesBluey. I'll have to do some investigation on this, as I haven't run this against a 10.1.x Panorama/Device yet. Could definitely be something with the MFA. I'll see if I can't try to replicate it and figure out what's going on.

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