Feedback in app h/t Neo

[twblack88]

shoutout @NeOMakinG copying his thread here

Our current ratings are 3.3 stars on Android (3k reviews) and 4.1 stars on iOS (50 reviews). It seems that we need to improve our Android rating and gather more reviews on iOS.

Concept:

After a successful action within the app (trade, deposit, stake): Prompt users to rate the app.

• 5 ⭐ Ratings: Redirect users to the app store to leave a review.
• Below 5 ⭐: expose the method to call the review prompt --> Redirect users to a feedback form to understand and address their concerns.
• We already have an in depth form on the app too https://dashboard.withblaze.app/forms/6e6ba05e8c1555e819ffa9e315a8388b/. so we can also CTA them with "Provide detailed feedback for some FOX"

Benefits:

Increased Ratings: Encourages satisfied users to leave positive reviews.
Constructive Feedback: Gathers valuable insights from users with lower ratings, helping us improve the app. Also gets us talking to users more.
More Reviews: Increases the volume of reviews on both platforms

references

Discord thread and discussion: https://discord.com/channels/554694662431178782/1246029667152953516

AC

• On mobile, user completes any onchain action, pop up shows to review or dismiss
• If 5 stars write review prompts with access to app store (iOS or android) to write review
• If less than 5 stars feedback box populates (or we can leverage a link to the detailed feedback from at blaze and CTA)
• Ideally users don't have to leave the app to post positivity and have minimal friction with sharing constructive feedback.