- See if the Base URL is set properly in the tracking snippet
- It should point to the server that is hosting the freshlytics system
- Make sure the
COLLECT_URL
in tracking snippet is<BASE_URL>/api/collect
and not<BASE_URL>/collect
- Try making a CURL request to the freshlytics system using
$ curl <BASE_URL>/api/collect
this should return a{"message":"project_id not sent"}
error
- Make sure the database migrations and seeding is done as per the instructions in the "Installation" page.