Troubleshooting - Before Opening a New Issue

[simbaja]

Before opening a new issue, please take the following steps:

1. Change your password to exclude special characters.
2. Ensure that you have selected the right region when setting up the integration.
3. Fully remove the integration from Home Assistant (and ensure that all files in /custom_components/ge_home are deleted) and re-add it (either manually or through HACS).
4. If there is a pre-release version, please try using it and see if it resolves your issue.
5. Confirm that you are able to connect using the SDK found here (follow the readme)
6. For authentication errors, please check Logins failing with oAuth 'Under Maintenance' HTML formatted response page #244 and Re-authentication Popup Fails (and Missing Labels) #246 for solutions.

If you have taken all of these steps and none of them worked, open an issue and we can attempt to debug it.