diff --git a/sos/collector/transports/juju.py b/sos/collector/transports/juju.py
index bea95fb6f9..13dab704fc 100644
--- a/sos/collector/transports/juju.py
+++ b/sos/collector/transports/juju.py
@@ -13,7 +13,7 @@
 
 from sos.collector.exceptions import JujuNotInstalledException
 from sos.collector.transports import RemoteTransport
-from sos.utilities import sos_get_command_output
+from sos.utilities import sos_get_command_output, parse_version
 
 
 class JujuSSH(RemoteTransport):
@@ -72,12 +72,29 @@ def remote_exec(self):
         option = f"{model_option} {target_option}"
         return f"juju ssh {option}"
 
+    def _get_juju_version(self):
+        """Grab the version of juju"""
+        res = sos_get_command_output("juju version")
+        return res['output'].split("-")[0]
+
     def _retrieve_file(self, fname, dest):
         self._chmod(fname)  # juju scp needs the archive to be world-readable
         model, unit = self.address.split(":")
         model_option = f"-m {model}" if model else ""
-        cmd = f"juju scp {model_option} -- -r {unit}:{fname} {dest}"
-        res = sos_get_command_output(cmd)
+        if parse_version(self._get_juju_version()) > parse_version("3"):
+            # juju version above 3 is strictly confined, and therefore
+            # the way we grab the data is slightly different
+            juju_tmpdir = f"/tmp/snap-private-tmp/snap.juju/{self.tmpdir}"
+            sos_get_command_output(f"sudo mkdir {juju_tmpdir}")
+            sos_get_command_output(f"sudo chmod o+rwx {juju_tmpdir}")
+            cmd = f"juju scp {model_option} -- -r {unit}:{fname} {self.tmpdir}"
+            res = sos_get_command_output(cmd)
+            cmd2 = f"sudo cp {juju_tmpdir}/{fname.split('/')[-1]} {dest}"
+            sos_get_command_output(cmd2)
+            sos_get_command_output(f"sudo chmod 644 {dest}")
+        else:
+            cmd = f"juju scp {model_option} -- -r {unit}:{fname} {dest}"
+            res = sos_get_command_output(cmd)
         return res["status"] == 0
 
 
diff --git a/tests/unittests/juju/juju_transports_test.py b/tests/unittests/juju/juju_transports_test.py
index 911a957e43..b600b16259 100644
--- a/tests/unittests/juju/juju_transports_test.py
+++ b/tests/unittests/juju/juju_transports_test.py
@@ -33,6 +33,9 @@ def setUp(self):
             address="model_abc:unit_abc",
         )
 
+    def get_juju_version():
+        return "2.9.45"
+
     @patch("sos.collector.transports.juju.subprocess.check_output")
     def test_check_juju_installed_err(self, mock_subprocess_check_output):
         """Raise error if juju is not installed."""
@@ -70,12 +73,16 @@ def test_remote_exec(self):
             self.juju_ssh.remote_exec == "juju ssh -m model_abc unit_abc"
         )
 
+    @patch(
+        "sos.collector.transports.juju.JujuSSH._get_juju_version",
+        side_effect=get_juju_version,
+    )
     @patch(
         "sos.collector.transports.juju.sos_get_command_output",
         return_value={"status": 0},
     )
     @patch("sos.collector.transports.juju.JujuSSH._chmod", return_value=True)
-    def test_retrieve_file(self, mock_chmod, mock_sos_get_cmd_output):
+    def test_retrieve_file(self, mock_chmod, mock_sos_get_cmd_output, mock_get_juju_version):
         self.juju_ssh._retrieve_file(fname="file_abc", dest="/tmp/sos-juju/")
         mock_sos_get_cmd_output.assert_called_with(
             "juju scp -m model_abc -- -r unit_abc:file_abc /tmp/sos-juju/"