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Admins can configure roles and permissions minutely at Spike. This doc will guide you through how to create roles and assign different permissions and secure access to critical integrations, on-call p |
Checkour roles and access under Organisation > Team. Every member in your team will be assigned a role and every role will have a pre-defined set of permissions that admins can edit.
By default, these are the different roles available:
| Role | Desc |
|---|---|
| Admin | Admins have full access to manage this account with the added ability to remove people as well |
| Manager | Managers can manage all entities on this account. They can change people's permissions and roles |
| Responder | Deals with incidents, integrations, automation, on-calls, etc but they cannot archive/delete any entity |
| Viewer | Viewers have read-only permissions across the spectrum on Spike. They can't create, update, or delete |
Click on the roles above to see who has a given role.
Access control mainly revolves around who can create, edit, delete or archive integrations, incidents, on-call schedules and so on.
You can click on View & edit permissions to see and alter each member's permission.
Click on View & edit permissions for a user and then change the role for what seems fit.
Best to create a new role. Yes, that's possible. On the teams page, click on Create role. In this section, create a new role with whatever permissions you would like to give and then assign the user the newly created role.
{% hint style="info" %} Status page roles and access works similarly but without the responder role. {% endhint %}
Click on the remove icon next to the user's info in the table to remove a user. However, make sure that you replace them from escalation policies and on-call schedules too.