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Carbon_Copy_His_Manager.md

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Home > Catalogue > Carbon Copy His Manager

Carbon Copy His Manager

Also Known As:

Summary

Requests for services take a long time to process due to the provider beeing barraged with requests and being otherwise busy. A requestor is impatient, feeling ignored and goes straight to provider's superiors.

Symptoms

  • a person beeing overbooked with issues
  • a person waiting for his request to be processed urges it frequently
  • the requester switches to communication with a supervisor of the provider (or adds him to cc)

Specific To

Related Anti-patterns

Sources

[CUN'10]