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can't resume signup if window is closed #239

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sneak opened this issue Feb 27, 2018 · 2 comments
Open

can't resume signup if window is closed #239

sneak opened this issue Feb 27, 2018 · 2 comments
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@sneak
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sneak commented Feb 27, 2018

https://www.reddit.com/r/steemit/comments/80h440/so_steemit_sent_me_a_confirmation_code_to_my_text/

I must have closed the window and cannot return to it. I tried to sign up again but it tells me "my number has already been used"

What do I do?
@oneeve8
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oneeve8 commented Mar 3, 2018

I’m having the same issue, but I never got to any window where it could have been entered.
Of course when I try to log in it says the user name is not found
When I try to start over it says my phone number is in the process of being verified
So of course it is in the process of being verified, because even though I got a code on my phone there is no place to put it.
I never got past the window where it said that I had to wait for verification, I never saw a screen that said anything about putting the code anywhere.

@pkattera pkattera added the bug label Mar 3, 2018
@gl2748 gl2748 changed the title So Steemit sent me a confirmation code to my text, but I can't find where to enter it. If a user closes the window mid-way through the sign-up process the risk getting stuck. Mar 28, 2018
@gl2748 gl2748 changed the title If a user closes the window mid-way through the sign-up process the risk getting stuck. If a user closes the window mid-way through the sign-up process they cannot resume the process and get stuck. Mar 28, 2018
@roadscape roadscape changed the title If a user closes the window mid-way through the sign-up process they cannot resume the process and get stuck. cannot resume signup process if window is closed Apr 2, 2018
@roadscape roadscape changed the title cannot resume signup process if window is closed can't resume signup if window is closed Apr 2, 2018
@high-octane-soul high-octane-soul mentioned this issue Jun 4, 2018
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@TimCliff
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Not sure if this is the same issue, but we get a lot of reports in the steem.chat help channel of this:

I have got OTP after 12 hours but where can I put it, now I am not getting there where one can put OTP. What to do now can you please help me?

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@sneak @pkattera @TimCliff @oneeve8