-
Notifications
You must be signed in to change notification settings - Fork 0
/
dialog-get-status-number.js
54 lines (45 loc) · 2.02 KB
/
dialog-get-status-number.js
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
var builder = require('botbuilder');
var cards = require('./helperCard');
var snow = require('./snow')
module.exports = (bot) => {
bot.dialog('get-incident-info-number',[
(session,args,next) => {
var number = builder.EntityRecognizer.findEntity(args.entities, 'recNumber');
if(number){
onSuccess = (session,incident)=>{
//console.log(JSON.stringify(session));
var incidentCard;
if (session.message.address.channelId == 'cortana'){
}else{
var incidentCard = cards.incidentStatusCard(session,incident);
session.send(incidentCard);
session.endDialog();
}
}
onError = (session) => {
session.endDialog('Sorry! I failed to retrieve the incident details. The issue has been reported to my developers. Please try again!');
}
snow.getSnowTicket(session, number.entity, onSuccess, onError);
}else{
builder.Prompts.text(session,"Unfortunately, I couldn't recognize the Incident Number. Please try again!")
}
},
(session,results,next) => {
var number = results.response;
onSuccess = (session,incident)=>{
//console.log(JSON.stringify(session));
var incidentCard;
if (session.message.address.channelId == 'cortana'){
}else{
var incidentCard = cards.incidentStatusCard(session,incident);
session.send(incidentCard);
session.endDialog();
}
}
onError = (session) => {
session.endDialog('Sorry! I failed to retrieve the incident details. The issue has been reported to my developers. Please try again!');
}
snow.getSnowTicket(session, number,onSuccess, onError);
}
])
}