App returns "No Matches" but Soil Web provides matches

[DerekCaelin]

At a set of coordinates, soil ID provides "No matches", but soil web lists possible matches.

Steps To Reproduce

1. Create temporary site 35.48069, -83.14195
35.53032, -82.55909
35.17306, -79.0201
35.48069, -83.14195
35.74294, -82.57914
2. See issue
3. Select "Learn more"
4. See issue
5. Load up soil web

Expected behavior

• Soil ID tile should return top soil/esd match
• Soil ID screen should return top soil matches

Actual behavior

• Soil ID tile says "No matches"
• Soil ID screen shows "Can't fetch soil map"

• BUT soil web provides a soil list: https://casoilresource.lawr.ucdavis.edu/gmap/?loc=35.48074,-83.14193,z17

Insomnium results:

Insomnium query:
query soilId($latitude: Float!, $longitude: Float!) { soilId { locationBasedSoilMatches(latitude: $latitude, longitude: $longitude) { ... on SoilIdFailure{ reason } ... on LocationBasedSoilMatches { matches { dataSource match { score rank } soilInfo { soilSeries { name description } ecologicalSite { name url } landCapabilityClass{ capabilityClass subClass } } } } } } }

Additional context

Possibly related to techmatters/terraso-product#773?

[DerekCaelin]

Courtney found another: 35.53032, -82.55909

Soil web returns results

Insomnium:

[paulschreiber]

One screen shot is enough. For additional examples, include only the lat/lng.

[knipec]

Triage notes:

• Investigate: is this a dupe of a known bug? @paulschreiber to investigate (also assigning @shrouxm just in case)
• May want to break this into:
  1. Why are we getting ALGORITHM_FAILURE (this task)
  2. Display "Error" instead of "No matches" in UI when we get ALGORITHM_FAILURE (@DerekCaelin to break this out)
• @DerekCaelin to include insomnium query

[CourtneyLee333]

From thread on Slack:
Jon said "It seems like the issue is that sometimes the API return is taking too long and the call times out. I tried the first screenshot point you provided and the first time it returned an error message but the second attempt provided a return. Although I didn't get a response saying No soil match. Instead it returned ERROR"