If you are having an issue as a player of TERA Arise, please use one of the following channels to get support:
- Discord: Many gameplay and technical issues can be resolved with the help of the developer team and other players on the Discord community.
- GitHub: File an issue on GitHub if you have encountered a problem that appears to be a bug.
- Email: Contact us directly if you are having issues with your account and need manual intervention from the developer team (e.g. in case of losing account access).