The test failed. The test may have failed because the live chat icon was not visible or identifiable on the screen. It is possible that the live chat icon was not present on the homepage, or it may have been obscured by other elements. Additionally, the description provided for the hover-image command might not have matched any image on the screen, leading to the error.

The following actions uses node12 which is deprecated and will be forced to run on node16: actions/checkout@v2. For more info: https://github.blog/changelog/2023-06-13-github-actions-all-actions-will-run-on-node16-instead-of-node12-by-default/