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Trial expiers before Payment date #27

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vody opened this issue Oct 10, 2021 · 0 comments
Open

Trial expiers before Payment date #27

vody opened this issue Oct 10, 2021 · 0 comments
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@vody
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vody commented Oct 10, 2021

Describe the bug
There are customers who reported cases when the system shows that a trial is expired, but Stripe did not execute a payment yet.

To Reproduce
Steps to reproduce the behaviour:

  1. Sign up with an account with a payment method defined
  2. Check a role centre 12 hours before the trial is about to expire.

Expected behaviour
No notification will pop up.

Screenshots
image

Additional context
this may be due to a UTC vs Local time zone cooperation for a trial period expiration.

@vody vody added the bug Something isn't working label Oct 10, 2021
@vody vody self-assigned this Oct 10, 2021
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