Missing privilege 'CAN_CREATE_CATALOG' from CS Tools, please contact us to update it

[grmia]

First Stop

• I have read and agreed to the ThoughtSpot Dev Tools EULA.
• I understand that if I have a critical issue with ThoughtSpot, I should reach out to my designated Account Executive and Solutions Consultant team instead of cs_tools.
• I searched the cs_tools documentation, with the integrated search.

Platform Configuration

Description

Hi there! I've been running the cstools searchable bi-server for the last 30 days with no problem to get this data and make it accessible to my company. However, since december 24th, the csv files could not be created due some privileges problem on cstools side. The error message is:

<<< [13:59:40] HTTP 200 <- _client.py:115
/callosum/v1/tspublic/v1/session/orgs
(0.01162s)
DEBUG Missing privilege 'CAN_CREATE_CATALOG' datastructures.py:199
from CS Tools, please contact us to
update it
https://github.com/thoughtspot/cs_tool
s/discussions/

The session context:

SESSION CONTEXT thoughtspot.py:222
{
"cs_tools_version": "1.5.12",
"environment": {
"os_args":
"/root/.config/cs_tools/.cs_tools/bin/cs_
tools tools searchable bi-server --config
cs_tools_ts_20241225 --syncer
csv://directory=. --from-date 2024-12-25
--to-date 2024-12-25 --verbose",
"is_ci": false,
"is_dev": false
},
"thoughtspot": {
"cluster_id":
"",
"url":
"https://.thoughtspot.cloud/",
"version": "10.3.0",
"timezone": "UTC",
"is_cloud": true,
"is_api_v2_enabled": true,
"is_roles_enabled": false,
"is_orgs_enabled": true,
"notification_banner": null
},
"system": {
"system": "Linux (detail:
Linux-5.10.226-214.880.amzn2.x86_64-x86_6
4-with-glibc2.36)",
"python": "3.11.11",
"ran_at":
"2024-12-26T14:01:01.188037+00:00"
},
"user": {
"guid":
"",
"username":
"",
"display_name": "Service Account
- Dataviz",
"privileges": [
"DATADOWNLOADING",
"ADMINISTRATION",
"JOBSCHEDULING",
"EXPERIMENTALFEATUREPRIVILEGE
",
"DEVELOPER",
"AUTHORING",
"SYNCMANAGEMENT",
"DATAMANAGEMENT",
"A3ANALYSIS",
"PREVIEW_THOUGHTSPOT_SAGE",
"SHAREWITHALL",
"USERDATAUPLOADING",
"CAN_CREATE_CATALOG"
],
"org_context": 0,
"email":
""
}
}

Need to upload log files securely?

No response

[boonhapus]

Hey @grmia this warning alone shouldn't cause the CSVs not to get written. Do you mind sending a few log files my way?

---

Run the following command.
cs_tools logs report --latest 5
Then use the secure file share link below, which routes to the CS Tools team directly. https://thoughtspot.egnyte.com/ul/1bK0dz05L6

[grmia]

Hi there! @boonhapus I have already sent the secure logs within the issue.