Apps - Nextcloud fails to deploy on Electric Eel

[sync-by-unito]

When launching a new nextcloud instance on Electric Eel with only required configuration options defined (app name, passwords for database) and either ixVolumes or host-path storage defined, the installation fails.

The application goes through the install process and containers sometimes get torn down by the TrueNAS interface, or it stays in an unhealthy state.

The ix-nextcloud-nextcloud-1 container gets deployed, and has a crash-loop with the following error:

Configuring Redis as session handler
Warning: /var/www/html/config/reverse-proxy.config.php differs from the latest version of this image at /usr/src/nextcloud/config/reverse-proxy.config.php
Warning: /var/www/html/config/s3.config.php differs from the latest version of this image at /usr/src/nextcloud/config/s3.config.php
=> Searching for scripts (*.sh) to run, located in the folder: /docker-entrypoint-hooks.d/before-starting
==> Running the script (cwd: /var/www/html): "/docker-entrypoint-hooks.d/before-starting/ix-update-hosts-script.sh"
Updating database and redis host in config.php
Nextcloud is not installed - only a limited number of commands are available
There are no commands defined in the "config:system" namespace.

==> Failed at executing "/docker-entrypoint-hooks.d/before-starting/ix-update-hosts-script.sh". Exit code: 1

I have not dug any further into this, but will be investigating tonight and will report my findings.

Session ID: 839c640e-6f88-956a-a0c6-38fc18ff3d91

[sync-by-unito]

➤ Bug Clerk commented:

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System > Advanced > Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

[sync-by-unito]

➤ Michelle Johnson commented:

Thank you for your report, Kyle Brennan!

Did you follow the directions in this TrueNAS Documentation Hub article when attempting to install Nextcloud? https://www.truenas.com/docs/truenasapps/stableapps/installnextcloudmedia/ ( https://www.truenas.com/docs/truenasapps/stableapps/installnextcloudmedia/|smart-link )

Nextcloud is a little finicky about postgres storage volumes so there are specific instructions to avoid issues resulting from incorrect deployment steps.

[sync-by-unito]

➤ Stavros Kois commented:

Nextcloud does this when it fails initial install. (And it does not retry installation afterwards)
So if it failed once, it might have created partial files, making it fail to start.
Make sure that if its a fresh install, both database and nextcloud directories are completely empty.

Just tried a fresh install with default values (apart from passwords) and worked nicely.

2024-12-23 18:08:55.667589+00:00Initializing nextcloud 30.0.4.1 ...
2024-12-23 18:09:01.500281+00:00New nextcloud instance
2024-12-23 18:09:01.521664+00:00Installing with PostgreSQL database
2024-12-23 18:09:01.521741+00:00=> Searching for scripts (.sh) to run, located in the folder: /docker-entrypoint-hooks.d/pre-installation
2024-12-23 18:09:01.523141+00:00Starting nextcloud installation
2024-12-23 18:09:08.808698+00:00Nextcloud was successfully installed
2024-12-23 18:09:08.817963+00:00Setting trusted domains…
2024-12-23 18:09:09.022943+00:00System config value trusted_domains => 1 set to string 127.0.0.1
2024-12-23 18:09:09.228019+00:00System config value trusted_domains => 2 set to string localhost
2024-12-23 18:09:09.431455+00:00System config value trusted_domains => 3 set to string nextcloud
2024-12-23 18:09:09.440627+00:00=> Searching for scripts (.sh) to run, located in the folder: /docker-entrypoint-hooks.d/post-installation
2024-12-23 18:09:09.442119+00:00Initializing finished
2024-12-23 18:09:09.454228+00:00=> Searching for scripts (*.sh) to run, located in the folder: /docker-entrypoint-hooks.d/before-starting
2024-12-23 18:09:09.455666+00:00==> Running the script (cwd: /var/www/html): "/docker-entrypoint-hooks.d/before-starting/ix-update-hosts-script.sh"
2024-12-23 18:09:09.460893+00:00Updating database and redis host in config.php
2024-12-23 18:09:09.653989+00:00System config value redis => host set to string redis
2024-12-23 18:09:09.663932+00:00==> Finished the script: "/docker-entrypoint-hooks.d/before-starting/ix-update-hosts-script.sh"
2024-12-23 18:09:09.664227+00:00==> Running the script (cwd: /var/www/html): "/docker-entrypoint-hooks.d/before-starting/ix-update-trusted-domains-script.sh"
2024-12-23 18:09:09.669495+00:00Updating trusted domains. It will append new domains to the existing list.
2024-12-23 18:09:09.669511+00:00If you see a domain that is not longer valid, you need to manually remove it from the list in the config.php file.
2024-12-23 18:09:10.080549+00:00System config value trusted_domains deleted
2024-12-23 18:09:10.284418+00:00System config value trusted_domains => 0 set to string 127.0.0.1
2024-12-23 18:09:10.485720+00:00System config value trusted_domains => 1 set to string localhost
2024-12-23 18:09:10.687727+00:00System config value trusted_domains => 2 set to string nextcloud
2024-12-23 18:09:10.697786+00:00==> Finished the script: "/docker-entrypoint-hooks.d/before-starting/ix-update-trusted-domains-script.sh"
2024-12-23 18:09:10.744567+00:00AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 172.16.2.4. Set the 'ServerName' directive globally to suppress this message
2024-12-23 18:09:10.756933+00:00AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 172.16.2.4. Set the 'ServerName' directive globally to suppress this message
2024-12-23 18:09:10.798412+00:00[Mon Dec 23 18:09:10.798340 2024] [mpm_prefork:notice] [pid 1:tid 1] AH00163: Apache/2.4.62 (Debian) PHP/8.2.27 configured -- resuming normal operations
2024-12-23 18:09:10.798428+00:00[Mon Dec 23 18:09:10.798370 2024] [core:notice] [pid 1:tid 1] AH00094: Command line: 'apache2 -D FOREGROUND'
2024-12-23 18:09:15.933326+00:00127.0.0.1 - - [23/Dec/2024:18:09:15 +0000] "GET /status.php HTTP/1.1" 200 1547 "-" "curl/7.88.1"