No motion events ring doorbell #825
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tsightler
cornevandepol
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Answered by
tsightler
Apr 29, 2024
Replies: 1 comment 1 reply
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If the push notifications are not arriving there's not much troubleshooting that can be done since ring-mqtt can't act on something it's not receiving. Overall, troubleshooting steps are to stop the addon, go to Ring website and make sure to delete all ring-mqtt clients from Ring Control Center, start the addon and re-authenticate. Re-authenticating this way will re-register the Firebase push-receiver with Ring and typically fixes any issues with push notifications not going through. |
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If the push notifications are not arriving there's not much troubleshooting that can be done since ring-mqtt can't act on something it's not receiving.
Overall, troubleshooting steps are to stop the addon, go to Ring website and make sure to delete all ring-mqtt clients from Ring Control Center, start the addon and re-authenticate. Re-authenticating this way will re-register the Firebase push-receiver with Ring and typically fixes any issues with push notifications not going through.