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App crashes when receiving or making calls on iOS 18 #463

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3 tasks done
liemdo opened this issue Dec 20, 2024 · 3 comments
Open
3 tasks done

App crashes when receiving or making calls on iOS 18 #463

liemdo opened this issue Dec 20, 2024 · 3 comments

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@liemdo
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liemdo commented Dec 20, 2024

Issue

Pre-submission Checklist

  • I have verified that the issue occurs with the latest release and is not marked as a known issue in the CHANGELOG.md.
  • I reviewed the Common Issues and open GitHub issues and verified that this report represents a potentially new issue.
  • I am not sharing any Personally Identifiable Information (PII)
    or sensitive account information (API keys, credentials, etc.) when reporting this issue.

Description

The app crashes when making or receiving calls on iOS 18. I can't reproduce the issue on other versions yet.

Reproduction Steps

  1. Giving there is an incoming call
  2. Press the Answer button

Expected Behavior

Can make & receive call

Actual Behavior

The app crashes

Reproduction Frequency

Always on a specific version

Screenshots

Screenshot 2024-12-20 at 10 01 31 AM

Software and Device Information

Please complete the following information.

  • Device: iPhone 14
  • OS: 18
@bobiechen-twilio
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Hi @liemdo
Thanks for reaching out and we are sorry that the exception is causing really bad user experience in your app. From the description, the exception is raised while the resources from the previous call have not been cleaned up, including the audio device that is configured internally inside the iOS wrapper. Do you recall the steps or any previous calls made before the call that encountered the problem?

@liemdo
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liemdo commented Dec 21, 2024

It happens randomly to multiple users and I'm really not sure the exact steps that cause the issue.
Are there any specific steps to clean up previous calls? I don't see any example code mentioned anywhere.

@liemdo
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liemdo commented Dec 26, 2024

Is there any update on this issue?

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