Possible change to adding members

[jwoods-ucsb]

There have been a couple of reports that users with personal github.com accounts have not been able to join the organization. This was solved by Inviting the member.

It looks like github may have changed the URL to allow automatically adding a new member after successful SSO authentication.

Please see the Github Doc

The last section of that page provides the template for the URL to allow signup.

[veronica-r]

I'm finding this to be an issue as well - my teammate was not able to join with the SSO link in the readme (https://github.com/orgs/ucsb/sso) and I just tried the URL format in that Github Doc (https://github.com/orgs/ucsb/sso/sign_up) but it gives a 404. I don't see a way to invite a new member myself - is there someone we should contact for this?

[kevinwucodes]

I believe you can only invite an outside, non-UCSB member by going directly to the repository itself -> manage access -> invite teams or people.

[jwoods-ucsb]

Hello @veronica-r Make sure your team members already have github.com accounts. Then try both of the urls and see if that allows them to join the UCSB organization. If you create a team, you will use their github.com account username (for example, mine is jwoods-ucsb) not their ucsbnetid, to invite them to the team.

[veronica-r]

Thanks for the tips @kevinwucodes and @jwoods-ucsb. I just did some troubleshooting with my teammate (another UCSB grad student) over Zoom and we couldn't figure out the issue - the SSO link works and she signs in successfully with her UCSB credentials, but following that her profile doesn't show any link to the organization. Any other tips for troubleshooting?

[jwoods-ucsb]

hello @veronica-r Can you give me the github username of your teammate so I can take a look?

[veronica-r]

@jwoods-ucsb Definitely, it's saejinoh - thanks for looking into it!

[jwoods-ucsb]

@veronica-r I have invited your teammate to the UCSB Org. Let's see if that gets them in and then you can assign to a your team. Let me know.

[veronica-r]

@jwoods-ucsb It worked! I have no idea why we didn't have success with the SSO link, thanks for inviting her manually.

[ghost]