diff --git a/tech-far-hub/content/resources/case-studies/case-study-challenge-small-agency-legacy-application-migration.mdx b/tech-far-hub/content/resources/case-studies/case-study-challenge-small-agency-legacy-application-migration.mdx index 25d86ca8..c0ce300b 100644 --- a/tech-far-hub/content/resources/case-studies/case-study-challenge-small-agency-legacy-application-migration.mdx +++ b/tech-far-hub/content/resources/case-studies/case-study-challenge-small-agency-legacy-application-migration.mdx @@ -31,10 +31,10 @@ The agency is looking for a cloud-based application that includes modern busines | Photo | Name - Role | Description | | --- | --- | --- | -| ![AI-generated photo depicting Reva](../../../../tech-far-hub/static/assets/files/small-agency-legacy-application-migration-reva.jpg) | Reva – Product Owner: | Reva is a long-time agency employee who has worked for multiple offices and is very knowledgeable about all of the agency’s missions. She is an Agile enthusiast, with a strong preference for customer focused design. She is pushing hard for flexible solutions to both the technical and procurement challenges. Reva is very friendly and polite. She is a natural leader who listens to everyone’s ideas and tries to find common ground. | -| ![AI-generated photo depicting Lars](../../../../tech-far-hub/static/assets/files/small-agency-legacy-application-migration-lars.jpg) | Lars - PM/COR | Lars has been with the agency for about six months, but has 10+ years of experience with the Department of Defense. He is used to doing things “the DOD way” and is struggling to adapt to the smaller agency lifestyle. He is very risk averse, but open to new ideas that are practical and proven. Lars has a brusque demeanor that many people find off putting. He often interrupts people mid-sentence with information that is off topic or irrelevant. | -| ![AI-generated photo depicting Anton](../../../../tech-far-hub/static/assets/files/small-agency-legacy-application-migration-anton.jpg) | Anton - Chief Information Officer | Anton has floated back and forth between Government and industry for 25 years. He joined the agency about 18 months ago, but is still looking to make his mark. Rather than build a coalition of partners to implement his ideas, Anton usually just releases new policies or mandates change. This has not been received well by agency personnel, including CXO colleagues. | -| ![AI-generated photo depicting Gabriella](../../../../tech-far-hub/static/assets/files/small-agency-legacy-application-migration-gabriella.jpg) | Gabriella - Chief Procurement Officer | Gabriella is a GS-15 under the Chief Financial Officer. She has 20+ years of procurement experience with civilian agencies and zero knowledge of non-FAR authorities. She is extremely customer focused and has a strong desire to meet mission. Last year an internal audit found minimal errors in the Procurement Office, however, the report noted that the Office did not do enough to meet competition requirements. | +| ![AI-generated photo depicting Reva](../../../../tech-far-hub/static/assets/img/small-agency-legacy-application-migration-reva.jpg) | Reva – Product Owner: | Reva is a long-time agency employee who has worked for multiple offices and is very knowledgeable about all of the agency’s missions. She is an Agile enthusiast, with a strong preference for customer focused design. She is pushing hard for flexible solutions to both the technical and procurement challenges. Reva is very friendly and polite. She is a natural leader who listens to everyone’s ideas and tries to find common ground. | +| ![AI-generated photo depicting Lars](../../../../tech-far-hub/static/assets/img/small-agency-legacy-application-migration-lars.jpg) | Lars - PM/COR | Lars has been with the agency for about six months, but has 10+ years of experience with the Department of Defense. He is used to doing things “the DOD way” and is struggling to adapt to the smaller agency lifestyle. He is very risk averse, but open to new ideas that are practical and proven. Lars has a brusque demeanor that many people find off putting. He often interrupts people mid-sentence with information that is off topic or irrelevant. | +| ![AI-generated photo depicting Anton](../../../../tech-far-hub/static/assets/img/small-agency-legacy-application-migration-anton.jpg) | Anton - Chief Information Officer | Anton has floated back and forth between Government and industry for 25 years. He joined the agency about 18 months ago, but is still looking to make his mark. Rather than build a coalition of partners to implement his ideas, Anton usually just releases new policies or mandates change. This has not been received well by agency personnel, including CXO colleagues. | +| ![AI-generated photo depicting Gabriella](../../../../tech-far-hub/static/assets/img/small-agency-legacy-application-migration-gabriella.jpg) | Gabriella - Chief Procurement Officer | Gabriella is a GS-15 under the Chief Financial Officer. She has 20+ years of procurement experience with civilian agencies and zero knowledge of non-FAR authorities. She is extremely customer focused and has a strong desire to meet mission. Last year an internal audit found minimal errors in the Procurement Office, however, the report noted that the Office did not do enough to meet competition requirements. | ### Situation Reva (Product Owner), Lars (PM/COR), and Anton (CIO) have been working together for months to create user stories to support the legacy system migration. Anton is meeting with the Gabriella (CPO) for the first time hoping to begin the solicitation preparation. @@ -157,10 +157,10 @@ The initial CIO has left the agency to join a venture capital firm and a new CIO | Photo | Name - Role | Description | | --- | --- | --- | -| ![AI-generated photo depicting Helena](../../../../tech-far-hub/static/assets/files/small-agency-legacy-application-migration-helena.jpg) | Helena - CO: | Helena joined the agency last year but only just transferred to the office supporting IT requirements. She held a $5 million warrant at a previous agency, but procured mostly professional, non-IT services from GSA schedule. Helena feels a little unprepared since the team has been meeting for several months without her and is struggling to fit in with the others. As the CO, Helena is very unsure of herself and often relies on others to make decisions or tell her whether something is allowable. | -| ![AI-generated photo depicting Maya](../../../../tech-far-hub/static/assets/files/small-agency-legacy-application-migration-maya.jpg) | Maya - Attorney-Advisor| Maya (they/them) tries to attend most meetings, but is often not present. When asked about whether something is required or possible, they often demur until they see the question/document in writing. Upon providing legal advice, Maya rarely cites statutes or GAO decisions and instead makes vague statements about the legality or risk of something. Maya uses very complex language and often drops legal jargon and phrases that need explanation, taking up precious time during the meetings. | -| ![AI-generated photo depicting Kim](../../../../tech-far-hub/static/assets/files/small-agency-legacy-application-migration-kim.jpg) | Kim - NEW Chief Information Officer | Kim has joined the agency from industry and is looking to make her mark. She has the grand idea to merge several systems together into one larger one to operate as a central place of record. Kim has already discussed this with other CXOs and mission leaders, who are excited about upgrading their systems and want a lot of new functionality. | -| ![AI-generated photo depicting Nate](../../../../tech-far-hub/static/assets/files/small-agency-legacy-application-migration-nate.jpg) | Nate - Privacy Officer | Nate has worked in privacy about seven years. He started off in IT, but has a passion for data privacy, especially as it relates to emerging technology. | +| ![AI-generated photo depicting Helena](../../../../tech-far-hub/static/assets/img/small-agency-legacy-application-migration-helena.jpg) | Helena - CO: | Helena joined the agency last year but only just transferred to the office supporting IT requirements. She held a $5 million warrant at a previous agency, but procured mostly professional, non-IT services from GSA schedule. Helena feels a little unprepared since the team has been meeting for several months without her and is struggling to fit in with the others. As the CO, Helena is very unsure of herself and often relies on others to make decisions or tell her whether something is allowable. | +| ![AI-generated photo depicting Maya](../../../../tech-far-hub/static/assets/img/small-agency-legacy-application-migration-maya.jpg) | Maya - Attorney-Advisor| Maya (they/them) tries to attend most meetings, but is often not present. When asked about whether something is required or possible, they often demur until they see the question/document in writing. Upon providing legal advice, Maya rarely cites statutes or GAO decisions and instead makes vague statements about the legality or risk of something. Maya uses very complex language and often drops legal jargon and phrases that need explanation, taking up precious time during the meetings. | +| ![AI-generated photo depicting Kim](../../../../tech-far-hub/static/assets/img/small-agency-legacy-application-migration-kim.jpg) | Kim - NEW Chief Information Officer | Kim has joined the agency from industry and is looking to make her mark. She has the grand idea to merge several systems together into one larger one to operate as a central place of record. Kim has already discussed this with other CXOs and mission leaders, who are excited about upgrading their systems and want a lot of new functionality. | +| ![AI-generated photo depicting Nate](../../../../tech-far-hub/static/assets/img/small-agency-legacy-application-migration-nate.jpg) | Nate - Privacy Officer | Nate has worked in privacy about seven years. He started off in IT, but has a passion for data privacy, especially as it relates to emerging technology. | ### Situation