From 59bb24a1eb3e16fa8c6b7bb90d961993169d9a36 Mon Sep 17 00:00:00 2001
From: Timo Huber <timo.huber@econ.uzh.ch>
Date: Mon, 18 Mar 2024 09:57:59 +0100
Subject: [PATCH] add faq

---
 docs/best_practices/custom_fields.md |  1 -
 docs/faq/index.md                    |  8 ++++++++
 docs/faq/login.md                    | 16 ++++++++++++++++
 3 files changed, 24 insertions(+), 1 deletion(-)
 create mode 100644 docs/faq/index.md
 create mode 100644 docs/faq/login.md

diff --git a/docs/best_practices/custom_fields.md b/docs/best_practices/custom_fields.md
index b905f2a..e285b0c 100644
--- a/docs/best_practices/custom_fields.md
+++ b/docs/best_practices/custom_fields.md
@@ -22,7 +22,6 @@ The following data types are available:
 
 It is recommended to avoid using the data type `Text` to collect structured data. The text input is free of control and can, for example, be in any language. This helps you to increase the quality of the results when filtering for suitable contacts.
 
-
 ### Select
 
 If you are using required `Select` or `Multi Select` fields, contacts will be forced to select one of the provided answers. If you cannot ensure that one of the provided answers will be suitable, you can add an option `None of the others`.
diff --git a/docs/faq/index.md b/docs/faq/index.md
new file mode 100644
index 0000000..1fc6bee
--- /dev/null
+++ b/docs/faq/index.md
@@ -0,0 +1,8 @@
+---
+layout: default
+title: FAQ
+nav_order: 5
+has_children: true
+---
+
+# FAQ
diff --git a/docs/faq/login.md b/docs/faq/login.md
new file mode 100644
index 0000000..41a457d
--- /dev/null
+++ b/docs/faq/login.md
@@ -0,0 +1,16 @@
+---
+layout: default
+title: Registration and Login
+parent: FAQ
+nav_order: 2
+---
+
+# Registration and Login
+
+## Error message
+
+When signing up to the pool with an e-mail address already in use or resetting the password of an inexistant address, the response will always be a success message to hide the information about existing accounts from unauthorized persons.
+
+## Paused accounts
+
+Paused contacts can still log in but they won't be invited to new experiments anymore.
\ No newline at end of file