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<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">PROFESSIONAL PROFILE:</span></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">---------------------</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Innovative Senior DevOps Engineer with a strong Linux background and 10+ years of experience designing, implementing and managing cutting-edge deployment automation of cloud resources.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Experience Summary:</span></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">-------------------</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Provided cloud solutions which includes Configuration Management, Continuous Integration and Continuous Deployment (CI/CD), Release Management and to implement Infrastructure as a Service (IAAS) to quickly deliver code to customers.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Set up processes and standards for Secure SDLC.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Implemented ELK Stack to an existing application framework for real-time log aggregation, analysis and querying (Elasticsearch, Logstash, Kibana).</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Experienced in real-time application performance monitoring using Dynatrace.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Automate build and deployment with AWS CLI and Boto3.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z"><b>TECHNICAL SKILLS:</b></span></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">-----------------</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Linux & Unix : Red Hat/Centos, Debian/Ubuntu</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Configuration Management : Ansible</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Version Control System:Git,Perforce</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Scripting: Python,Bash</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Virtualization: KVM, Vagrant, VirtualBox</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Cloud Platfrom: AWS, Akamai Cloud</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Continuous Integration: Jenkins, BART</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Infrastructure provisioning: Terraform</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Application Monitor: Dynatrace</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- In-Memory Storage: Radis</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Log Shipping and Analysis: ELK(Elasticsearch, Logstash, Kibana),Cloudwatch</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Microservices Orchestration: Kubernetes</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">EDUCATION:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">BE, Computer Science & Eng. From Rgpv University, Bhopal, India (June</span></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">2005-09)</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">CERTIFICATION:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Certified Kubernetes Administrator (CKA) (Certification ID: LF-qd3pyb5xpx)</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Certified Kubernetes Security Specialist (CKS) (Certification ID: LF28ji8ol5od)</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">AWS Certified SysOps Administrator (Validation Number KD458DB1L2E1QH5Z)</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Certified Calico Operator: Level 1</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Red Hat Certified Engineer (License: 140-024-027)</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">ITIL Foundation Certification in IT Service Management(License:</span></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">GR750266214KV)</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">PROFESSIONAL EXPERIENCE:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Senior Reliability Engineer August-2020 </span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Akamai Technologies, Bangalore</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Responsibilites:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Ensure reliable operation of the various networks that deliver Akamai services.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Review and refine processes, procedures and tools in an ongoing basis. Participate in product improvements that increase reliability.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Senior DevOps Engineer March-2019 to July-2020</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">PayU Finance, Bangalore</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Responsibilities:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Installing, configuring and maintaining Continuous Integration, Automation and Configuration Management tools. Such as Gitlab, Jenkins.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Develop and automate standard operating procedures around common failure scenarios.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Automated build and deployment process with Jenkins and Maven, eliminating the 80% of manual work</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Development and support of AWS-based infrastructure certified for RBI NBFC Compliance.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Configured ELK Stack with current production setup.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Experience in production level Kubernetes cluster (AWS managed EKS).</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">System Operation Engineer II September-2015 to Present</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Akamai Technologies, Bangalore</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Responsibilites:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Provide operational management and support of Akamai’s global production network</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Conduct and manage software rollouts that span massive, multi-service, complex networks using Build and Release system(Akamai owned tool).</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Drive platform improvements and increase operational efficiencies by analyzing behaviors and trends, implementing code, increasing automation, creating and improving alerts and notifications</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Troubleshoot and resolve complex technical issues that can impact multiple systems, tools, products and customers.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Represent System Operations in design and incident reviews</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Handle escalations from our Network Operations Command Center with a persistent eye towards process improvement and incident prevention.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Collaborate with Development and Performance teams across the globe and work on projects that are driven towards operational growth and improvements</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Use Ansible for Deployments and Configuration management.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Platform Operation Engineer January-2013 to September-2015</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Akamai Technologies, Bangalore</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Responsibilities:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Monitoring Akamai’s deployed network</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Investigating service interruptions and determining the root cause resolving service interruptions either within the NOCC or by escalating to other entities inside or outside of troubleshooting & correcting server Akamai.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Managing and tracking events through resolution and maintaining a history of network-impacting issues.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Providing ongoing maintenance and administration of the deployed network</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Diagnosing issues identified by network monitoring and working to resolve issues.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Monitoring, and network problems and live network broadcasting issues.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Working with various third parties (Engineers, System Architects,Infrastructure Vendors, Customers, and Developers) to narrow down problems and achieve resolution.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Clearly and effectively documenting information in the Trouble Ticket system for communication to other staff, to open ticket and follow up on escalated problems.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Team Lead System Administrator JUNE-2011 to January-2013</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Srishti Software Application Pvt. Ltd. Bangalore</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Responsibilities:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Setting and improving processes for tracking the resources,coordinate computer resources and support for multi service exercises of 150+ users and managers.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Scheduled/managed all software package deployments, updates, and patches.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Command and control servers & system engineering technician.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Provide Expert inputs in all phases of server development, leading to result oriented processes and meeting deadlines.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Using monitoring tool (nagios3 and command line tools as well) to monitor overall status and health of servers and system supporting department.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- As a Support team member involves in Project Plans, gathering information from end users, clients, tracking the resources and projects along with project cost estimations.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Installing and configuring hardware/software, maintained user accounts and wrote scripts to perform server backups with the automated job process.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Provide extensive support and expertise in maintenance and procurement of both hardware and software.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Strong planner, organizer, and problem solver who has developed and maintained high-profile decision support systems.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Academically trained to take abstract concepts and develop strategies that enable my clients to meet their time and profit goals.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Closely collaborate with Top Management on technical discussions with respect to enhancement of servers and providing input at architectural level.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Senior Support Engineer February-2010 to June-2011</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Mphasis an HP Company: On behalf of iOPEX Technologies, Chennai.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">Responsibilities:</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Installation & Configuration of Dell & HP Servers (2950 Power edge & HP DL 180 Server.)</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Experience in LAN/WAN Technologies and in-depth knowledge of TCP/IP protocol suite and routing protocols including EIGRP, OSPF and BGP.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Configuration and Installation of Nortel IP Phones and having minimal experience in troubleshooting Nortel IP Phones.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Coordination with MPHASIS Clients (IDEA) for proper service delivery.</span></div>
<div class="ace-line"><br></div>
<div class="ace-line"><span class="author-a-67y5z85zpz76z7z84zugz77zz86z9z88zz70z">- Escalating and co-coordinating application related outages to client’s Technical Support the team</span></div>