Could not query cluster info when cluster in SUSPENDED status : The remote server returned an error: (500) Internal Server Error.

[LeoPhat]

Hi all,
I couldn't query the cluster info in SUSPENDED status to delete it (CSE 3.0.1). The detail error is below. How could I solve this issue?
Thank you for your support.
Br,
Phat

Cluster status is SUSPENDED

Cluster status is POWER_ON

[sahithi]

Hi LeoPhat,

Looks like a bug.

It seems NFS node is down and CSE server failed to execute a script on NFS node to get the list of exports. I looked at the code and we are safely catching the exception. Not sure, how it resulted in 500?

Can you please share the stack trace from cse_server_debug.log?

[sahithi]

By the way, you could still attempt to delete the cluster and it should go through.

If the deletion fails for any reason, use this workaround listed on the Known issues page

Workaround:

1. Delete the defined entity

POST https:///cloudapi/1.0.0/entities//resolve
DEL https:///cloudapi/1.0.0/entities/

2. Delete the cluster vApp.

Retrieve the vApp ID. vApp Id is same as the externalID value in the corresponding defined entity
GET https:///cloudapi/1.0.0/entities/
Delete the corresponding cluster vApp