|
| 1 | +--- |
| 2 | +title: Enterprise Licenses |
| 3 | +description: Learn about W&B Enterprise licenses, what features they include, and how to obtain and configure them. |
| 4 | +displayed_sidebar: default |
| 5 | +--- |
| 6 | + |
| 7 | +# Enterprise Licenses |
| 8 | + |
| 9 | +An Enterprise license unlocks advanced features in Weights & Biases designed for organizations that need enhanced security, compliance, and administrative capabilities. This page provides a comprehensive overview of Enterprise licenses, including what features they enable, how to obtain them, and how to configure them for your deployment. |
| 10 | + |
| 11 | +## What is an Enterprise License? |
| 12 | + |
| 13 | +An Enterprise license provides access to W&B's most advanced features for: |
| 14 | +- **Security**: Enhanced authentication, encryption, and access controls |
| 15 | +- **Compliance**: Audit logging, HIPAA compliance options, and data governance |
| 16 | +- **Administration**: Advanced user management, custom roles, and automation capabilities |
| 17 | +- **Scalability**: Performance optimizations and dedicated support |
| 18 | + |
| 19 | +Enterprise licenses are available for both cloud and self-managed deployments of W&B. |
| 20 | + |
| 21 | +## Deployment Options |
| 22 | + |
| 23 | +### W&B Dedicated Cloud |
| 24 | + |
| 25 | +[W&B Dedicated Cloud]({{< relref "/guides/hosting/hosting-options/dedicated_cloud/_index.md" >}}) deployments **automatically include** an Enterprise license. No additional configuration is required - all Enterprise features are available immediately upon provisioning. |
| 26 | + |
| 27 | +**Key characteristics:** |
| 28 | +- Single-tenant infrastructure |
| 29 | +- Managed by W&B |
| 30 | +- Enterprise features enabled by default |
| 31 | +- Choice of cloud provider and region |
| 32 | + |
| 33 | +### W&B Self-Managed |
| 34 | + |
| 35 | +[W&B Self-Managed]({{< relref "/guides/hosting/hosting-options/self-managed/_index.md" >}}) deployments require obtaining and configuring an Enterprise license separately. Without an Enterprise license, Self-Managed deployments operate with limited features. |
| 36 | + |
| 37 | +**Key characteristics:** |
| 38 | +- Deployed on your own infrastructure |
| 39 | +- Full control over data and deployment |
| 40 | +- Enterprise license must be obtained and configured |
| 41 | +- Supports air-gapped environments |
| 42 | + |
| 43 | +## Enterprise Features |
| 44 | + |
| 45 | +The following features require an Enterprise license: |
| 46 | + |
| 47 | +### Security & Authentication |
| 48 | +- **Single Sign-On (SSO)**: Integration with identity providers like Okta, Auth0, and others |
| 49 | +- **SCIM Provisioning**: Automated user provisioning and deprovisioning |
| 50 | +- **Service Accounts**: Non-human accounts for CI/CD and automation |
| 51 | +- **IP Allowlisting**: Restrict access based on IP addresses (Self-Managed only) |
| 52 | + |
| 53 | +### Access Management |
| 54 | +- **Custom Roles**: Create fine-grained roles beyond the default Member/Admin/View-Only roles |
| 55 | +- **View-Only Users**: Read-only access for stakeholders who need visibility without edit permissions |
| 56 | +- **Team-level Access Controls**: Advanced permissions at the team level |
| 57 | +- **Project-level Access Controls**: Granular permissions for individual projects |
| 58 | + |
| 59 | +### Data & Compliance |
| 60 | +- **Audit Logs**: Detailed logs of user actions for compliance and security monitoring |
| 61 | +- **HIPAA Compliance**: Available with specific configuration options |
| 62 | +- **Customer-Managed Encryption Keys (CMEK)**: Use your own encryption keys for data at rest |
| 63 | +- **Bring Your Own Bucket (BYOB)**: Store artifacts in your own cloud storage (via Secure Storage Connector) |
| 64 | +- **Data Retention Controls**: Configure custom data retention policies |
| 65 | + |
| 66 | +### Operations & Administration |
| 67 | +- **Automations**: Trigger workflows based on events (Pro and Enterprise for Cloud) |
| 68 | +- **Advanced Organization Dashboard**: Enhanced visibility into organization usage |
| 69 | +- **Priority Support**: Faster response times and dedicated support channels |
| 70 | +- **MySQL Database Support**: Use MySQL instead of Postgres (Self-Managed only) |
| 71 | +- **S3-compatible Storage**: Use S3 or compatible object storage (Self-Managed only) |
| 72 | + |
| 73 | +### Performance & Scale |
| 74 | +- **Dedicated Resources**: Guaranteed compute and storage resources (Dedicated Cloud) |
| 75 | +- **Custom Rate Limits**: Higher API rate limits for enterprise workloads |
| 76 | +- **Multi-region Deployment**: Deploy across multiple regions (Dedicated Cloud) |
| 77 | + |
| 78 | +## Obtaining an Enterprise License |
| 79 | + |
| 80 | +### For W&B Dedicated Cloud |
| 81 | + |
| 82 | +Enterprise licenses are included automatically. To get started with Dedicated Cloud: |
| 83 | + |
| 84 | +1. [Contact W&B Sales](https://wandb.ai/site/contact-sales) to discuss your requirements |
| 85 | +2. Work with the W&B team to provision your dedicated instance |
| 86 | +3. All Enterprise features will be enabled upon deployment |
| 87 | + |
| 88 | +### For W&B Self-Managed |
| 89 | + |
| 90 | +To obtain an Enterprise license for Self-Managed deployments: |
| 91 | + |
| 92 | +1. **Request an Enterprise Trial**: |
| 93 | + - Visit the [Self-Managed Enterprise Trial form](https://wandb.ai/site/for-enterprise/self-hosted-trial) |
| 94 | + - Or contact your W&B account team |
| 95 | + |
| 96 | +2. **For Production Licenses**: |
| 97 | + - Contact [W&B Sales](https://wandb.ai/site/contact-sales) |
| 98 | + - Discuss your deployment size and requirements |
| 99 | + - Receive your production license key |
| 100 | + |
| 101 | +## Configuring Enterprise Licenses (Self-Managed Only) |
| 102 | + |
| 103 | +Once you have obtained an Enterprise license key, configure it in your Self-Managed deployment: |
| 104 | + |
| 105 | +### For Kubernetes Deployments (Helm) |
| 106 | + |
| 107 | +1. Update your `values.yaml` file: |
| 108 | +```yaml |
| 109 | +wandb: |
| 110 | + license: "YOUR_LICENSE_KEY_HERE" |
| 111 | +``` |
| 112 | +
|
| 113 | +2. Upgrade your Helm release: |
| 114 | +```bash |
| 115 | +helm upgrade wandb wandb/wandb \ |
| 116 | + --namespace wandb \ |
| 117 | + --reuse-values \ |
| 118 | + --set license=$LICENSE_KEY |
| 119 | +``` |
| 120 | + |
| 121 | +### For Terraform Deployments |
| 122 | + |
| 123 | +1. Update your Terraform variables: |
| 124 | +```hcl |
| 125 | +variable "license" { |
| 126 | + default = "YOUR_LICENSE_KEY_HERE" |
| 127 | +} |
| 128 | +``` |
| 129 | + |
| 130 | +2. Apply the Terraform configuration: |
| 131 | +```bash |
| 132 | +terraform apply -var="license=$LICENSE_KEY" |
| 133 | +``` |
| 134 | + |
| 135 | +### For Docker Deployments |
| 136 | + |
| 137 | +Set the license key as an environment variable: |
| 138 | +```bash |
| 139 | +docker run -d \ |
| 140 | + -e LICENSE="YOUR_LICENSE_KEY_HERE" \ |
| 141 | + -e OTHER_ENV_VARS \ |
| 142 | + wandb/local |
| 143 | +``` |
| 144 | + |
| 145 | +### Via the UI (Post-Deployment) |
| 146 | + |
| 147 | +For existing deployments without environment variable configuration: |
| 148 | + |
| 149 | +1. Log in as an admin user |
| 150 | +2. Navigate to **System Settings** |
| 151 | +3. Find the **License** section |
| 152 | +4. Enter your new license key |
| 153 | +5. Save the changes |
| 154 | + |
| 155 | +## Verifying Your License |
| 156 | + |
| 157 | +To verify that your Enterprise license is active: |
| 158 | + |
| 159 | +1. **For Admins**: Navigate to the System Settings page |
| 160 | +2. **Via API**: Check the `/system/settings` endpoint |
| 161 | +3. **Feature Availability**: Try accessing an Enterprise-only feature like Custom Roles |
| 162 | + |
| 163 | +## License Renewal |
| 164 | + |
| 165 | +Enterprise licenses have expiration dates. To ensure uninterrupted service: |
| 166 | + |
| 167 | +- **30 days before expiration**: W&B will contact you about renewal |
| 168 | +- **Upon expiration**: Enterprise features will become unavailable |
| 169 | +- **To renew **: Contact [email protected] or your account team |
| 170 | + |
| 171 | +## Common Issues |
| 172 | + |
| 173 | +### License Not Recognized |
| 174 | +- Verify the license key is correctly formatted (no extra spaces) |
| 175 | +- Ensure the license hasn't expired |
| 176 | +- Check that the license is set in the correct configuration location |
| 177 | + |
| 178 | +### Features Not Available After Setting License |
| 179 | +- Restart your W&B services after setting the license |
| 180 | +- Verify the license includes the specific features you're trying to access |
| 181 | +- Check system logs for any license validation errors |
| 182 | + |
| 183 | +### License Expiration Warnings |
| 184 | +- Monitor the System Settings page for expiration notifications |
| 185 | +- Set up alerts for license expiration in your monitoring system |
| 186 | +- Keep your account team contact information up to date |
| 187 | + |
| 188 | +## Best Practices |
| 189 | + |
| 190 | +1. **Store License Keys Securely**: Treat license keys as sensitive credentials |
| 191 | +2. **Monitor Expiration**: Set up alerts 30-60 days before license expiration |
| 192 | +3. **Document Configuration**: Keep records of where and how licenses are configured |
| 193 | +4. **Test in Staging**: Validate license updates in a non-production environment first |
| 194 | +5. **Plan for Renewals**: Budget and plan for license renewals in advance |
| 195 | + |
| 196 | +## Getting Help |
| 197 | + |
| 198 | +For assistance with Enterprise licenses: |
| 199 | + |
| 200 | +- **Technical Issues **: Contact [email protected] |
| 201 | +- **License Procurement **: Contact your W&B account team or [email protected] |
| 202 | +- **Feature Questions**: Consult this documentation or contact support |
| 203 | + |
| 204 | +## Related Resources |
| 205 | + |
| 206 | +- [W&B Pricing](https://wandb.ai/site/pricing/) |
| 207 | +- [Self-Managed Installation Guide]({{< relref "/guides/hosting/hosting-options/self-managed/_index.md" >}}) |
| 208 | +- [Dedicated Cloud Overview]({{< relref "/guides/hosting/hosting-options/dedicated_cloud/_index.md" >}}) |
| 209 | +- [Security & Compliance]({{< relref "/guides/hosting/data-security/_index.md" >}}) |
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