System Informer version that fully supports i9-10980XE

[jayk75093]

I've been using Process Hacker and System Informer for years and love it!

I have just built a new system using an x299 motherboard and an i9-10980XE CPU.

Is there a version of System Informer that supports this CPU?

If I use v3.1.24298 I get a taskbar icon, but it shows 0/3.00GHz when I click on the CPU under System Information.
If I use v3.0.7578 I get a taskbar icon, and it shows 3.00/3.00GHz constant, even when other apps (HWInfo and HWMonitor show proper speeds).

Other older versions of System Informer do not give me a taskbar icon.

Please advise?

Jay

[jayk75093]

This is on Windows 11 24H2.

[dmex]

Can you try installing the latest canary version? Either from the main window > Help menu > Check for updates or https://systeminformer.sourceforge.io/canary

[jayk75093]

dmex, I downloaded Canary build 3.2.25045 and I get the correct taskbar functionality, but the speed in the CPU window under System Information is static at 3.00 / 3.00 GHz.

I know it idles at 1.20 GHz, and can peak at 4.80 GHz.

[dmex]

Does Windows Task Manager also show a static processor speed?

[jayk75093]

Steven,

Yes, Task Manager also shows a static processor speed (both as user and administrator).

However, I know the information is available to the system:

If I launch CPUID HWMonitor v1.56.0x64 as administrator, I get individual speeds for Core #0 thru Core #17.
If I launch CPUID HWMonitor v1.56.0x64 as a user, I get a fixed 3000MHz for all cores.

If I launch CPUID CPU-Z v2.13.0x64 as administrator, I get the correct speed for Core #0 only.
If I launch CPUID CPU-Z v2.13.0x64 as a user, I get a fixed 3000MHz for Core #0.

If I launch HWInfo 64 v8.20.5640 (it requires administrator), I see a summary "Core Clocks", then Core 0 Clock thru Core 17 Clock.
I also have Core Effective Clocks (summary) and individual Core 0 T0 Effective Clock thru Core 17 T0 Effective Clock.

BTW, I have turned HT off for this CPU.

I would love to have the "Core Clocks" summary appear in System Informer. I think this was the functionality I've observed over the years with the (many hundreds of) systems I've built for myself and customers.

Jay

[dmex]

Task Manager also shows a static processor speed

If it's the same as Task Manager then we're displaying the correct value.

However, I know the information is available to the system:

You've probably enabled high performance in the Windows Power Options or disabled CPU features in the BIOS/UEFI. You'll need to select a different mode in the Windows Power Options or enable one of these options:

I would love to have the "Core Clocks" summary appear in System Informer.

You've disabled one of those settings in the hardware and neither Task Manager or System Informer can show the speed until whichever one of those settings is enabled.

CPUID HWMonitor v1.56.0x64 as administrator, I get individual speeds
CPUID CPU-Z v2.13.0x64 as administrator, I get the correct speed for Core #0 only.

Both applications bypass the kernel and query the processor directly. You'll probably find they're not checking the feature status before querying the processor and are showing random values that are not in-use.

All 4 applications will show the correct value when you enable whichever processor feature was disabled in the BIOS/UEFI.

[jayk75093]

Steven,

Thank-you for trying. I've tried changing my BIOS settings many-which-ways but to no avail.

My goal is to NOT use Turbo Max 3.0 or Hyperthreading (which sux), and instead have ALL cores running at 1200/3500/3800/4500 MHz (idle, AVX512, AVX2, AVX) with a 0.095v undervolt. The system runs great, never using more than 350W and staying under 85C, and I'll continue to use System Informer / Task Manager to check on core use and processes, but if I want to see what's really going on with core speed overall and individually, I'll use HWMonitor and HWInfo.

God Bless!

Jay