Barcode scan maps to SKU field rather than barcode (GTIN, UPC, EAN or ISBN) field #14096
Labels
type: bug
A confirmed bug.
Comments
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🚫 Please add a type label (e.g. type: enhancement) and a feature label (e.g. feature: stats) to this issue. |
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Ummm the labels are assigned by the template. I don't think I can change them.... |
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Describe the bug
Scanning a product barcode in the WooCommerce iOS app does not locate the product with the matching barcode number in the database; the app instead tries to match the barcode to the product's SKU. Products in WooCommerce have both SKU and barcode (GTIN, UPC, EAN or ISBN) fields, which are different and not equivalent. SKUs are unique to each shop's internal systems, have no standard length and can include digits, letters and/or special characters such as dashes; GTIN/UPC codes are globally standard 12-digit numbers used across all retailers.
To Reproduce
Steps to reproduce the behavior:
Screenshots
If applicable, add screenshots to help explain your problem.
Expected behavior
Scanning the barcode should locate the product with the matching number in the GTIN, UPC, EAN or ISBN) field and add it to the order. In the case of an incorrect/incomplete scan the error message modal should reference not finding a matching barcode number rather than SKU.
Isolating the problem (mark completed items with an [x]):
Mobile Environment
Please include:
WordPress Environment
https://maydel.com
WordPress Environment
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.2.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: ❌ 6.6.1 - There is a newer version of WordPress available (6.6.2)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –
Server Environment
Server Info: Apache
PHP Version: 7.4.33.6
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.81.0
OpenSSL/3.0.2
SUHOSIN Installed: –
MySQL Version: 8.0.37-29
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
[REDACTED]
Post Type Counts
acf-field: 47
acf-field-group: 5
attachment: 2934
atum_purchase_order: 23
atum_supplier: 9
blocked_user: 253
custom_css: 1
giftcard: 4
nav_menu_item: 51
nf_sub: 411
oembed_cache: 11
page: 51
pos-station: 2
post: 17
product: 2628
product_variation: 2080
revision: 35
shop_coupon: 55
shop_order: 4431
shop_order_refund: 116
wcs_ruleset: 3
wp_global_styles: 1
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (43)
Advanced Custom Fields PRO: by WP Engine – 6.3.6
Advanced Woo Search PRO: by ILLID – 3.14
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3
ATUM Inventory Management for WooCommerce: by Stock Management Labs™ – 1.9.39.2
Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 4.4
Better Search Replace: by WP Engine – 1.4.7
Classic Editor: by WordPress Contributors – 1.6.4
Conditional Blocks: by Conditional Blocks – 3.1.3
Conditional Shipping for WooCommerce: by Lauri Karisola / WP Trio – 3.2.0
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Fluid Checkout for WooCommerce - Lite: by Fluid Checkout – 3.2.2
GA Google Analytics: by Jeff Starr – 20240820
Gift Cards - Coupon Input: by SomewhereWarm – 2.0.0
Jetpack: by Automattic – 13.7
Klaviyo: by Klaviyo
Inc. – 3.3.5
WooCommerce Load More Products: by BeRocket – 1.2.0.1
Ninja Forms: by Saturday Drive – 3.8.13
reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.54
Redirection: by John Godley – 5.5.0
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6
Safe SVG: by 10up – 2.2.6
SliceWP Add-On - Affiliate Commission Rates: by SliceWP – 1.0.6
SliceWP Add-On - Custom Affiliate Fields: by SliceWP – 1.0.2
SliceWP - WooCommerce Blocks Compatibility: by SliceWP – 1.0.0
SliceWP: by SliceWP – 1.1.20
User Role Editor: by Vladimir Garagulya – 4.64.2
Ajax add to cart for WooCommerce: by QuadLayers – 2.3.9
WooCommerce Better Usability PRO: by Moises Heberle – 1.0.55
Fraud Prevention For WooCommerce: by theDotstore – 2.2.1
Preview E-mails for WooCommerce: by Digamber Pradhan – 2.2.13
WooCommerce.com Update Manager: by Automattic – 1.0.3
Woo Composite Products: by Woo – 10.0.2 (update to version 10.1.1 is available)
WooCommerce Stripe Gateway: by WooCommerce – 8.7.0
Woo Gift Cards: by Woo – 2.0.2 (update to version 2.0.4 is available)
WooCommerce Measurement Price Calculator: by SkyVerge – 3.23.6
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.6
WooCommerce Shipping & Tax: by WooCommerce – 2.7.0 (update to version 2.8.2 is available)
WooCommerce - ShipStation Integration: by WooCommerce – 4.4.4
WooCommerce: by Automattic – 9.2.3 (update to version 9.3.3 is available)
Wordfence Security: by Wordfence – 7.11.7
Yoast SEO: by Team Yoast – 23.5
WP Mail SMTP: by WP Mail SMTP – 4.1.1
WP Sync DB: by Sean Lang – 1.5
Inactive Plugins (5)
Additional Custom Emails for WooCommerce: by WPFactory – 3.0.4
Maydel Bundels Product Type: by –
Order Import Export for WooCommerce Add-on: by WebToffee – 1.1.1
WooCommerce Blocks: by Automattic – 11.7.0
WP Mail Log: by WPVibes – 1.1.3
Dropin Plugins ()
advanced-cache.php: advanced-cache.php
Must Use Plugins (5)
Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WP Engine Cache Plugin: by WP Engine – 1.3.1
WP Engine Seamless Login Plugin: by WP Engine – 1.6.1
WP Engine Security Auditor: by wpengine – 1.1.1
WP Engine System: by WP Engine – 6.1.1
Settings
Legacy API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundels (bundels)
bundle (bundle)
composite (composite)
external (external)
grouped (grouped)
simple (simple)
variable (variable)
wgm_gift_card (wgm_gift_card)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
Logging
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 3 MB
WC Pages
Shop base: #5 - /shop/
Cart: #6 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #7 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set
Theme
Name: Maydel
Version: 1.4.0
Author URL: http://venell.studio
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
Templates
Overrides: maydel/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
maydel/woocommerce/cart/cart.php version - is out of date. The core version is 7.9.0
maydel/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 7.9.0
maydel/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1
maydel/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
maydel/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0
maydel/woocommerce/content-single-product.php
maydel/woocommerce/emails/customer-processing-order.php
maydel/woocommerce/emails/email-header.php version 4.0.0 is out of date. The core version is 7.4.0
maydel/woocommerce/emails/email-styles.php version 4.0.0 is out of date. The core version is 8.6.0
maydel/woocommerce/myaccount/downloads.php version 3.2.0 is out of date. The core version is 7.8.0
maydel/woocommerce/myaccount/form-login.php version 7.0.1 is out of date. The core version is 9.2.0
maydel/woocommerce/myaccount/my-address.php version 2.6.0 is out of date. The core version is 9.2.0
maydel/woocommerce/order/order-details.php version 4.6.0 is out of date. The core version is 9.0.0
maydel/woocommerce/order/order-downloads.php
/nas/content/live/maydel/wp-content/plugins/woo-better-usability-pro//templates/variation-add-to-cart-button.php version 3.4.0 is out of date. The core version is 7.0.1
maydel/woocommerce/single-product.php
Outdated Templates: ❌
Composite Products
Database Version: 10.0.2
Loopback Test: ✔
Template Overrides: –
Gift Cards
Database Version: 2.0.2
Loopback Test: ✔
Task Queueing Test: ✔
Admin
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
Daily Cron: ✔ Next scheduled: 2024-10-02 21:35:34 +00:00
Options: ✔
Notes: 220
Onboarding: completed
Action Scheduler
Complete: 1,460
Oldest: 2024-09-02 00:46:12 +0000
Newest: 2024-10-02 17:25:32 +0000
Pending: 7
Oldest: 2024-10-02 21:27:10 +0000
Newest: 2024-10-08 20:42:42 +0000
Status report information
Generated at: 2024-10-02 19:40:56 +00:00
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