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[Mobile Payments] The display stays awake after a software update until the user taps OK on the Software updated screen #14103

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joshheald opened this issue Oct 4, 2024 · 1 comment
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feature: mobile payments Related to mobile payments / card present payments / Woo Payments. priority: low Not many people are affected or there’s a workaround, etc. type: bug A confirmed bug.

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@joshheald
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joshheald commented Oct 4, 2024

Context: pdfdoF-5yR-p2#comment-6593

  1. Start a card reader software update by connecting the reader
  2. Wait for it to complete without touching the phone
  3. Observe that the device stays awake even when the update is complete

Expected behaviour

After the Software updated screen shows, the sleep timer should be re-enabled and the device display should go to sleep after the time elapses.

I've checked and we do call the isIdleTimerDisabled as soon as the update is complete. My total guess is that it doesn't start a sleep countdown until there's touches on the screen. I can't find anything to back that up, so it's just a hunch. I've only tested with the simulated reader though. If that's the case, we probably can't fix it.

@dangermattic
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dangermattic commented Oct 4, 2024

Thanks for reporting! 👍

@joshheald joshheald added type: bug A confirmed bug. feature: mobile payments Related to mobile payments / card present payments / Woo Payments. priority: low Not many people are affected or there’s a workaround, etc. type: enhancement A request for an enhancement. and removed type: bug A confirmed bug. type: enhancement A request for an enhancement. labels Oct 4, 2024
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Labels
feature: mobile payments Related to mobile payments / card present payments / Woo Payments. priority: low Not many people are affected or there’s a workaround, etc. type: bug A confirmed bug.
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