Upload ends with error message: "Something went wrong: status code: 413, reason phrase: The upload progress could not be verified. Request Entity Too Large"

[yosigolan]

Upload ends with error message: "Something went wrong: status code: 413, reason phrase: The upload progress could not be verified. Request Entity Too Large"

Screen shot:

[ylexus]

Will you be able to e-mail me the latest application log file (main.log) from this folder: %USERPROFILE%\.jiottyphotosuploader\log (you can copy-paste this path to Windows Explorer to simplify)? It will contain your file and folder names, so if you prefer only me to see it please zip and e-mail it to me on [email protected].

Without the logs I can only guess that you have a very large file on one of the directories you are uploading, but can’t tell you which one. Ideally it should skip it instead of treating this as a fatal error that stops the whole upload. Again, the log file will help me identify how to fix it.

[yosigolan]

Sure, here it is:
main.log

[yosigolan]

Hi @ylexus .
Any new regarding this? maybe there is some workaround?
Thanks

[ylexus]

Hi @yosigolan, sorry somehow removed this from my todo list. On a holiday now, but it’s unfortunately not obvious from the error what file caused this. Are there any pictures or videos exceeding the sizes documented here https://developers.google.com/photos/library/guides/upload-media
?
Essentially, images larger than 200Mb or videos larger than 10Gb?

[yosigolan]

Hi @ylexus .
couldn't find any image larger than 200MB or video that is larger than 10gb (not even close).
Can you create a private release that catch this exception on each upload operation and prints the file name? you can send it to me and i will try it.

Thanks

[ylexus]

OK. Problem is I don’t have much free time at the moment to look into this. I’ll keep it in the inbox and will fix after a large backlog of house admin is completed. If you know a Java developer who is willing to help that would be great.

[ylexus]

@yosigolan I'm going to build a new version that will contain a fix that identifies this error as "transient user retryable", meaning instead of failing the whole upload it'll jus display a warning next to the file it failed to upload. All my dev certificates have expired though so it's going to be an unsigned version that you may need to run somehow on Windows. Stand by.

[ylexus]

@yosigolan can you try https://github.com/ylexus/jiotty-photos-uploader/releases/tag/2.0.6-beta please? It's not signed for the reason above, let me know if you have any problems.

[yosigolan]

Thank you @ylexus
will try that and update

[yosigolan]

Hi.
I am getting now a different ending error:

in the upload failures section i see that some files has the "entity too large error".
Does it means the upload ended except the files the failures section?

Thanks

[ylexus]

Hi, no, looks like there's another problem that caused the upload to end abruptly. Can you send me the main.log again please after this happens?
Also it would be interesting to find out what is wrong with the images that cause this problem - would you be able to send me one picture that causes this, now that you can identify them? Thanks.